My cart has been live for at least 2 months. It has been smooooth sailing on orders. I am up to over 300 customers and growing everyday.
I have NOT changed any settings or anything since this time, I have a SECURE admin, SECURE server for orders, and all of a sudden - WHAM!! TODAY IS A NIGHTMARE!!
I have this one customer we will call JANE DOE. The last 3 orders I have received have JANE DOE as the CUSTOMER NAME, then the SHIPPING, PAYPAL, etc are all from the BILLYBOB. These are REAL PEOPLE, and a wacked out database or whatever tracks this stuff in my ZENCART. MY CART DOESN'T EVEN SHOW BILLY BOB as being a customer (WHO IS THE ONE THAT PAID VIA PAYPAL, AND WHO HAS THE SHIPPING INFO LISTED), but they REAL CUSTOMERS!!
JANE DOE is also a REAL customer who is furious that she has all of these orders piled up in her account page.
My other customers are FURIOUS that they show no order history! NEW CUSTOMERS trying to log on are FURIOUS that they cannot log on to CREATE A NEW ACCOUNT without the name JANE DOE stuck as their account name????
This all happened this morning out of the blue, I wasn't even logged onto the computer at the time, what the heck has happened to my ZENCART?????
HOW CAN I FIX THIS ASAP, PLEASE, My business is ruined if I cannot correct this and I am losing orders and customers................
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