Problem loggin in as customer

[SarahMD]

We are in the process of getting our ZenCart up and running.

I tried to login in as a customer and it doesn't do anything. Just goes back to the main page and doesn't allow me to login. when i try to check out with something it has me login and then says Whoops your login time has expired.

Any help, I am totally new to the Zen Cart and well...to be honest am completely lost. we are opening our site on June 1st and are hoping to have everything ready to go!

[Kim]

What are your settings in Admin> Configuration> Sessions?

[SarahMD]

Ok, problems fixed :) ty!

[Kim]

Glad you have fixed it - would you tell us what you changed to fix the problem of not being able to log in?

[lestatbp]

I would love to know what you did - I just had a customer email and tell me she got the same error and I tried and I am getting it. I guess that is why I have had so many abandoned carts the last week.

My admin>config>sessions is as follows;

Session Directory /home/katieros/public_html/zencart/cache
Cookie Domain True
Force Cookie Use True
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions False
Recreate Session False
IP to Host Conversion Status true

[lestatbp]

I just fixed it -

I found out these are the default settings for 1.3 and set them all back and now it is fine and I can log in and checkout.

Title Value Action
Session Directory /home/your_username/public_html/your_catalog_dir/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

[Kim]

Thanks! Hopefully it will prevent someone from making the same mistakes.

[danksoul]

I am having the same issue, however I cannot login even after applying the settings that you guys have above.. Here are mine.

Title Value Action
Session Directory /home/rtrann/danksoul.net/store/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true


help!