How to set up downloadable products?

[NathyBelle]

Have you checked with your hosting provider to see if they have changed something or need to change something on the server to allow for symbolic links or downloads etc.

It seems odd that it worked the other day and doesn't today ...

I sent the question to my hosting provider. Hopefully will have the answer tonight.

Thanks alot for trying to help me.

Also I tried WHAnderson's suggestion and it wasnt working either.

Should I just delete the whole zencart on my site and restart from beginning? Since it was working this weekend maybe I'm the one that changed something without knowing it :S
I dont mind redoing it all if I have to cause it really stopped working after I tried to move the download folder.

Nathy

[Ajeh]

Why not try a test install in another directory with another database and load the demo products and see if that works without any changes ...

[NathyBelle]

Why not try a test install in another directory with another database and load the demo products and see if that works without any changes ...

Ok I installed zencart in another directory and installed the demo and then tested a download without changing anything and I got the same "page can not be found". Sigh..

The link for the demo is http://www.nathy.net/catalog/

I'm still waiting on my hosting provider for the answer to the question I send them this morning. I will see what they say and then I will let you know.

Must admit I'm really getting discouraged here

Nathy

[NathyBelle]

Hello Ajeh,

I went into my new test zencart admin and changed Download by Redirect to false and Download by streaming to true. Now I went back to the demo store and tried to download an order and it worked. :)

But I'm still waiting on my hosting provider to answer me as to why redirect is not working. So hope they can fix that.

Nathy

[NathyBelle]

Hello Ajeh,

I went into my old zencart admin and changed Download by Redirect to false and Download by streaming to true. Now I went back to my store and tried to download an order and it didnt worked once again. So I guess I really did mess things up in that one.

Now what would be the next step to be able to fix that? Delete this zencart and use the test zencart instead?

Thanks for your help.

Nathy

[Ajeh]

What add-ons are you using on your shop?

Could you post, from the server, without your username and password the files:
/includes/configure.php
/admin/includes/configure.php

[NathyBelle]

What add-ons are you using on your shop?

Could you post, from the server, without your username and password the files:
/includes/configure.php
/admin/includes/configure.php

Hello Ajeh,

Sorry for delay but with Halloween I've been kinda busy at home :)

What are add-ons? I only used what is in zencart, well as far as I know anyway.

This is includes/configure.php:

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://www.nathy.net');
define('HTTPS_SERVER', 'https://www.nathy.net');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/users/web/b788/pow.natsto/htdocs/shop/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'natsto.powwebmysql.com');
define('DB_SERVER_USERNAME', 'xxx');
define('DB_SERVER_PASSWORD', 'xxx');
define('DB_DATABASE', 'nathystore');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/users/web/b788/pow.natsto/htdocs/shop/cache');

// EOF

This is /admin/includes/configure.php:

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'http://www.nathy.net');
define('HTTPS_SERVER', 'https://www.nathy.net');
define('HTTP_CATALOG_SERVER', 'http://www.nathy.net');
define('HTTPS_CATALOG_SERVER', 'https://www.nathy.net');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/shop/samcat/');
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_ADMIN', '/shop/samcat/');
define('DIR_WS_HTTPS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/users/web/b788/pow.natsto/htdocs/shop/samcat/');
define('DIR_FS_CATALOG', '/home/users/web/b788/pow.natsto/htdocs/shop/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'natsto.powwebmysql.com');
define('DB_SERVER_USERNAME', 'xxx');
define('DB_SERVER_PASSWORD', 'xxx');
define('DB_DATABASE', 'nathystore');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/users/web/b788/pow.natsto/htdocs/shop/cache');

// EOF

Hope this helps you. Thanks!
Nathy

[Ajeh]

On the site that works ... what happens if you make a new product and add a zip that doesn't work on your broken site?

Does that work on the site that is currently working?

[NathyBelle]

On the site that works ... what happens if you make a new product and add a zip that doesn't work on your broken site?

Does that work on the site that is currently working?

Hello Ajeh,

Yes it does work. I added Halloween Labels as a free item under Test10% with same option name Download - Dropdown and same option value Zip File I used in the other site and voila.

Think I will just flush the first store all together and work on the second. What you think?

Thanks alot for all your help.

Nathy

[NathyBelle]

My hosting provider asked me to set my download to Redirect and give them everything so they can check it out. So my test store is back to Redirect for now. I will leave it like that until they answer me.

I will keep you inform Ajeh and thanks again.