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  1. #5501
    Join Date
    Jul 2010
    Location
    Sacramento, California
    Posts
    17
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Hello, I would like to say thank you very much for this addon! The auto resize + watermark feature has saved me a ton of time doing batch re-size and uploads with photoshop. I'm here today though because I have run into two problems with Image Handler and I can't seem to find the fix for it.

    #1 - In the admin, when I try to uninstall image handler it takes me to a log in and log out screen. I log in, and try to uninstall and it loops me back to the admin login.

    #2 - Image Handler is not displaying additional images. The main image is displaying and working as it should, but Additional images auto named by Image Handler still do not display properly.

    Mainly, I would prefer a solution to #2
    I am having some problems adding additional images to my products. Here is how I have named my products image folder and images inside of it:
    HTML Code:
    images/category1
     a001.JPG         <- Image for product 1 in subcategory A
     a001_01.JPG     <- Additional image for product 1
     a001_02.JPG     <- Additional image for product 1
    
     a002.JPG         <- Image for product 2 in subcategory A
     a002_01.JPG     <- Additional image for product 2
    
     b001.JPG         <- Image for product 1 in subcategory B
     b001_01.JPG     <- Additional image for product 1
    I have looked at the additional images guide:
    https://www.zen-cart.com/tutorials/index.php?article=58

    However, I with the addon Image Handler 2 for v1.3.x, I do not make use the following folders:

    images/medium
    images/large

    I have tried adding the medium and large folder manually and adding additional images there, but that did not make a difference. I have looked at both my:

    Admin>Configuration>Images
    Admin>Product Types>Product General>Edit Layout

    pages to ensure that Additional Images are enabled.

    I am using ZenCart v1.3.9d
    addons: Image Handler 2 for v1.3.x


    I have used the Image Handler Manager to add additional images to an item with no success. I have also manually FTP added the files to my images folder with no success. So I'm a little stumped!

    Would love some help on getting additional images in there :)

  2. #5502
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Watermarking on additional large images - possible fix..

    And I'm on a roll..

    I have confirmed that the current fileset for IH2 does indeed have an issue with watermarking ADDITIONAL large images.. I have found the possible solution and have tested and confirmed that my fix resolves the issue.. I am going to enlist the assistance of another Zenner to test this..

    dutchy, if you want to test the fix on your site, please PM me and we can exchange contact info..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #5503
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Off the top of my head it sounds like you have possibly 1 or 2 things (and perhaps both) going on..
    1. It does not sound like IH2 is installed correctly
    2. Your IH2 settings are incorrect..

    Image Handler takes care of creating your medium and small product images if you upload your large image. It also manages the proper naming convention Zen Cart requires to create additional product images.. In other words it does automatically what this tutorial shows you how to do manually: https://www.zen-cart.com/tutorials/index.php?article=58

    In order for it to do it's job it must be installed properly and it must be configured correctly.. Please review the readme file and make sure you follow the suggestions and instructions for setting your images settings.. See if that doesn't get you a different result..

    Quote Originally Posted by nwms8 View Post
    Hello, I would like to say thank you very much for this addon! The auto resize + watermark feature has saved me a ton of time doing batch re-size and uploads with photoshop. I'm here today though because I have run into two problems with Image Handler and I can't seem to find the fix for it.

    #1 - In the admin, when I try to uninstall image handler it takes me to a log in and log out screen. I log in, and try to uninstall and it loops me back to the admin login.

    #2 - Image Handler is not displaying additional images. The main image is displaying and working as it should, but Additional images auto named by Image Handler still do not display properly.

    Mainly, I would prefer a solution to #2
    I am having some problems adding additional images to my products. Here is how I have named my products image folder and images inside of it:
    HTML Code:
    images/category1
     a001.JPG         <- Image for product 1 in subcategory A
     a001_01.JPG     <- Additional image for product 1
     a001_02.JPG     <- Additional image for product 1
    
     a002.JPG         <- Image for product 2 in subcategory A
     a002_01.JPG     <- Additional image for product 2
    
     b001.JPG         <- Image for product 1 in subcategory B
     b001_01.JPG     <- Additional image for product 1
    I have looked at the additional images guide:
    https://www.zen-cart.com/tutorials/index.php?article=58

    However, I with the addon Image Handler 2 for v1.3.x, I do not make use the following folders:

    images/medium
    images/large

    I have tried adding the medium and large folder manually and adding additional images there, but that did not make a difference. I have looked at both my:

    Admin>Configuration>Images
    Admin>Product Types>Product General>Edit Layout

    pages to ensure that Additional Images are enabled.

    I am using ZenCart v1.3.9d
    addons: Image Handler 2 for v1.3.x


    I have used the Image Handler Manager to add additional images to an item with no success. I have also manually FTP added the files to my images folder with no success. So I'm a little stumped!

    Would love some help on getting additional images in there :)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #5504
    Join Date
    Jul 2010
    Location
    Sacramento, California
    Posts
    17
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Since I could not use the delete feature in Admin because I kept getting sent to a login, I went and downloaded IH v2 again and basically deleted every file I found in the download from my website. I then renamed the appropriate folders, and uploaded IH to my root directory.

    That didn't seem to fix the problem.

    I still can't 'uninstall' from the admin, and I still can't see additional images.

    Going to try a brand new install (I've made backups already heh) and see if it works out of box.
    Last edited by nwms8; 24 Jul 2010 at 08:19 AM. Reason: adding text.

  5. #5505
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    That was gonna be my suggestion.. Do you wanna try the version I have with the fixes I posted tonight?? If so, PM me and I'll get you that fileset..

    Quote Originally Posted by nwms8 View Post
    Since I could not use the delete feature in Admin because I kept getting sent to a login, I went and downloaded IH v2 again and basically deleted every file I found in the download from my website. I then renamed the appropriate folders, and uploaded IH to my root directory.

    That didn't seem to fix the problem.

    I still can't 'uninstall' from the admin, and I still can't see additional images.

    Going to try a brand new install (I've made backups already heh) and see if it works out of box.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #5506
    Join Date
    Jul 2010
    Location
    Sacramento, California
    Posts
    17
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    That was gonna be my suggestion.. Do you wanna try the version I have with the fixes I posted tonight?? If so, PM me and I'll get you that fileset..
    New install, it works

    Now I do see what people mean a few posts back about additional images not having the watermark, but I'm glad that I got additional images working in the first place!


    I'd love to try your version! Thank you for the offer!

    I sent you a PM.

  7. #5507
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Cool.. I figured it was an install issue.. I sent you a PM.. Try the new fileset, and let me know if it fixes the watermarks on the large additional images..
    Quote Originally Posted by nwms8 View Post
    New install, it works

    Now I do see what people mean a few posts back about additional images not having the watermark, but I'm glad that I got additional images working in the first place!


    I'd love to try your version! Thank you for the offer!

    I sent you a PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #5508
    Join Date
    Jul 2010
    Location
    Sacramento, California
    Posts
    17
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Hm, I'm having the same problems again with additional images not showing up. This is on a new install, default template.

    I'll try again tomorrow, too late tonight to try any more.

    *Removing image handler from database in IH admin got additional images to appear on the webpage.
    Last edited by nwms8; 24 Jul 2010 at 11:25 AM. Reason: new update

  9. #5509
    Join Date
    Oct 2008
    Location
    newcastle upon tyne (UK)
    Posts
    876
    Plugin Contributions
    2

    Default Re: Image Handler 2 Support

    well im far to hung over to be doing this.. but I will any way

    well well well.. LOOKS like i was RIGHT once again Divalvocal....

    IH2 is creating 777 folders... I seen some of the posts from other about this 777 issue in my email updates that i have been having to pester your arrogant clan about.

    I can confirm that i have 4 servers with 4 different company, these are
    webfusion
    unitedhosting
    Don Host
    UKfast

    on ALL clean zencart installations with only Image handler 2 installed
    BMZcache is set to 775, but all folder/files within are 777/666

    Further more I have contacted support for all four companies about the security concerns over 777 folders. So far only Ukfast has replied.

    Ukfast state that any directory which is set to 777 is a cause for a security weakness.

    Would you like me to post the support email? they have highlighted how an attack could take place on a server using IH2 with folder set to 777. (actually any folder set to 777, which IH2 is 'randomly doing')

    Despite your playing down this 'imagined' IH2 security weakness i have information from 3rdline support from one of the UK largest hosting providers tell me it does cause a vulnerability and the types of attack that can be done

    Even tho I cause you much nuisance, you cant say I haven't helped you and the rest of the IH2 team to see problems of IH2.. at the very lest point out the MISTAKES in the doc. You can thank me with flowers.

    Im going back to bed now, I look forward to the dismissive and wrong replies.

  10. #5510
    Join Date
    May 2010
    Location
    London
    Posts
    237
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Thank you for the offer DivaVocals but I will politely decline. I have decided to manage my images the old fashioned manual way. It feels to me that image handler has too much controversy about it at the moment. I have asked my hosting provide to give me advice on this thread and they confirmed their concerns over security and advised me to not use any system, add on, module etc that uses chmod 777 for directories.

    I would rather be safe than sorry.
    All the best
    Michael

 

 

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