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  1. #1
    Join Date
    Apr 2006
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    Default Paypal IPN and Payment Problems

    HI There
    Hope one of you Zen Gods can help me out!

    I have set up a store and the store is working fine and passing through paypal and =returning back to the store

    BUT

    the orders are not recording in the store at all.

    I have read the other threads (i can't download some documents one thread refers to?) and followed the instructions and still cant fathom it out!

    Do i need to alter any PHP files directly (i haven't done)

    in ADMIN side, I have gone to Modules>payment>paypal

    and filled all the right settings out, but still no joy. Have even checked the case settings on the email and that, the payments are appearing in Paypal, but no record of the orders are in the shop

    Please help! I would be so grateful (and will donate! :-) )

    thanks

    PS - i forgot to mention, i got the message about to use an identity token when setting up payment data transfer , but not sure how to do this (or what it means!)
    Last edited by davidandrews; 29 May 2006 at 07:03 PM.

  2. #2
    Join Date
    Jun 2003
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    Default Re: Paypal and Payment Problems

    PS - i forgot to mention, i got the message about to use an identity token when setting up payment data transfer , but not sure how to do this (or what it means!)
    Huh? The Zen Cart PayPal IPN doesn't use any token transfers.

    Go to http://YOUR_SITE.com/docs/readme_paypal_ipn.html Complete instructions are there.

  3. #3
    Join Date
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    Default Re: Paypal and Payment Problems

    HI Kim

    re: token transfers.

    I just reported the message which Paypal give me when I tried setting up the other settings!

    Shall i just ignore this then?
    I thought it could be a cause to my problem
    Thanks so much for helping

    I tried finding the docs directory but must have deleted it or something as it isn't there, is there a link on this site to the helpguide?

    Thanks

    DA

  4. #4
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    Default Re: Paypal and Payment Problems

    David-

    May I suggest you reupload the docs directory from the original distribution?

    Then go through the set up, step by step on both your web site and in the PayPal account area.

  5. #5
    Join Date
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    Default Re: Paypal and Payment Problems

    Hi there
    Can you give me a link to where i can re-download this please?
    i see some files are offline at present?

    Thanks!

  6. #6
    Join Date
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    Default Re: Paypal and Payment Problems

    I get this on the downloads section where the documents should be:

    Sorry, this is empty at the moment. Please try again later.

  7. #7
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  8. #8
    Join Date
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    Default Re: Paypal and Payment Problems

    Got em!

    I presume 3.readme_paypal_ipn.html

    is the one i need?

    Thanks so much

  9. #9
    Join Date
    Apr 2006
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    Default Re: Paypal and Payment Problems

    HI There
    Still struggling I am afraid

    I am guessing the problem must be in the paypal settings, but can't see where:

    On the page for website settings there are all these options:

    What do they need to be?



    Website Payment Preferences Back to Profile Summary


    --------------------------------------------------------------------------------


    Auto Return for Website Payments


    Auto Return for Website Payments brings your buyers back to your website immediately after payment completion. Auto Return applies to PayPal Website Payments, including Buy Now, Donations, Subscriptions and Shopping Basket. Learn More



    Auto Return:
    On
    Off


    Return URL: Enter the URL that will be used to redirect your customers upon payment completion. This URL must meet the guidelines detailed below. Learn More



    Return URL:


    Return URL Requirements: The following items are required in order to set up Auto Return.

    In accordance with the User Agreement, you must provide written information on the page displayed by the Return URL that will help the buyer understand that the payment has been made and that the transaction has been completed.
    You must provide written information on the page displayed by the Return URL that explains that payment transaction details will be emailed to the buyer.
    Example: Thank you for your payment. Your transaction has been completed, and a receipt for your purchase has been emailed to you. You may log into your account at www.paypal.com/uk to view details of this transaction.


    --------------------------------------------------------------------------------
    Payment Data Transfer (optional)


    Payment Data Transfer allows you to receive notification of successful payments as they are made. The use of Payment Data Transfer depends on your system configuration and your Return URL. Please note that to use Payment Data Transfer, you must turn on Auto Return.



    Payment Data Transfer:
    On
    Off

    Identity Token:
    MMAMAM

    --------------------------------------------------------------------------------
    Encrypted Website Payments


    Using encryption enhances the security of website payments by decreasing the possibility that a third party could manipulate the data in your button code. If you plan on only using encrypted buttons you can block payments from non-encrypted ones.

    Learn more about Encrypted Website Payments

    Note: If you enable Encrypted Website Payments, all of your Buy Now, Donations, and Subscriptions buttons must be encrypted via one of the following methods:
    Using the Button Factory with the security settings enabled.


    Using your own code, you encrypt all website payments before sending them to PayPal.
    By enabling this feature, any Buy Now, Donation, or Subscription button that is not encrypted will be rejected by PayPal.



    Block Non-encrypted Website Payment:
    On
    Off



    --------------------------------------------------------------------------------
    PayPal Account Optional


    When this feature is turned on, your customers will go through an optimized checkout experience. This feature is available for Buy Now, Donations and Shopping Basket buttons, but not for Subscription buttons. Learn More



    PayPal Account Optional:
    On
    Off


    --------------------------------------------------------------------------------
    Contact Telephone Number


    When you activate this option, your customers will be asked to include a Contact Telephone Number with their payment information. Learn More

    Note: Selecting On (Required Field) could have a negative effect on buyer conversion.



    Whats the recommended for these settings?

    Thanks

  10. #10
    Join Date
    Mar 2004
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    16,042
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    Default Re: Paypal and Payment Problems

    ONLY the return needs to be on and then right under that defined

    the only other thing that you might want to use is account optional...

    leave everything else to OFF.

 

 
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