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  1. #1
    Join Date
    Oct 2005
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    Default Things every New Zenner needs to know

    PRE-EMPTIVE EDIT:

    A lot of documentation has been added to the NEW Knowledgebase:
    https://docs.zen-cart.com/user/



    ----------------------------------------------
    Original discussion:
    New Zen Cart users get easily frustrated. They often do not know how to find answers to their questions and if they stumble onto the right answer they don't realize it's the right answer. The recent 'reboot' for the forum so closely on the heels of the upgrade to 1.3 seems to have made things worse.

    I am considering writing a "Getting Started" style document that focuses on templates, overrides, colors, text, images and the like. Perhaps a reasonable title will be "Top 10 Questions asked by New Zenners" or "10 things every New Zenner should know but doesn't know where to find."

    I would like to hear from New Zenners about this project. What did you have the most trouble with? What documents did you feel were lacking? What were the top problems and questions you had? -- Things like that.

    Part of the rationale for this project is that as users can perform more tasks without having to post a thread like "I am such a newb and have no idea what I am doing" it will free the Devs for more time in core upgrades. Hopefully, users that are more successful at the beginning will press on and have a viable online business and donate back to Zen Cart.

    I will be away from the forum for a few days (niece's wedding) this weekend. Further, I don't plan to reply to every post. This is a place to collect feedback from new users.

    If more experienced users post, perhaps you could list the mistakes you most often see.

    The final location for the project is uncertain. In many ways, it will be a duplicate of material in the FAQ and Wiki. However, much of that material needs to be updated and New Zenners seem to not read it or not understand it. I will continue to try to coordinate this with the Devs so that it benefits the most in the community.

    Please presume a successful install of ZenCart 1.3+. I would like to focus on customizations issues that every new users is likely to experience.

    Feel free to PM with info you would rather not be in the forum.
    Last edited by swguy; 31 Mar 2020 at 12:15 PM.

 

 

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