Question. What criteria to apply to decide "the most critical needs in customizing their cart" and delimit "the issues that new Zen users have the most trouble understanding and implementing"?Originally Posted by Sermonzone
This is a rhetorical question, meaning you certainly will want to narrow down (define) your newbie criteria BEFORE emabarking on your doc project. Authoring the original docs is only half the battle, maintaining/updating the docs are the other half. Recommend writing in general terms, so that your docs will not require updating for every minor Zen Cart release and will not be a chore to maintain. Otherwise your docs could become quickly dated (e.g. contain incorrect info) and irrelevant.
Consider avoiding hard URL links to forum threads. As discovered, with the recent forum migration, URL's to quality stickies and other informative threads can become useless at a moments notice (e.g. just see all the dead URL's now lurking in the archived forums). Just my $0.02.
Documenting can be a thankless infinite task, if you let it be such.
I wish you good luck with your newbie doc project!
Woody
Bookmarks