Important Facts about Download Settings
1. Downloads are NOT Virtual Products so use:
Product is Virtual: No, Shipping Address Required
2. Downloads are NOT Always Free Shipping so use:
Always Free Shipping: No, Normal Shipping Rules
3. Downloads in an order by itself will never see the checkout_shipping page ... if you do then your Product is setup wrong for Downloads
4. If not on a Windows server, meaning Linux/Unix, /pub should be 777 and Redirect should be ON
If you cannot use Redirect ON, ask your hosting site why they cannot follow the symbolic link between the /download and /pub directories
5. If on a Windows server, /pub does NOT need to be writable/777 as you do not use this directory; and Redirect is OFF as you cannot use Redirect
6. Download filenames should not use special characters, spaces and the like
7. Download files should be Zipped for best results and browser compatibility
8. Download files should be loaded to the /download directory
9. On the Admin->Catalog->Attributes Controller you should see a green dot next to the filename of the Download itself
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