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  1. #1
    Join Date
    Mar 2006
    Location
    Reading, Berkshire, U.K
    Posts
    38
    Plugin Contributions
    0

    Order getting stuck on confirm address!

    Hi, when my customers place an order on my website www.linuxdisks.co.uk their order gets stuck asking them to confim address and add any notes. When you select proceed to payment page it just reloads the confirm shipping address page. Help would be much appreciated.

    Kindest Regards,

    Ian Holloway

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: Order getting stuck on confirm address!

    What sort of shipping module do you have installed?

  3. #3
    Join Date
    Mar 2006
    Location
    Reading, Berkshire, U.K
    Posts
    38
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    0

    Default Re: Order getting stuck on confirm address!

    The shipping module I have installed is flat rate.

    Thanks,

    Ian

  4. #4
    Join Date
    Mar 2006
    Location
    Reading, Berkshire, U.K
    Posts
    38
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    Default Re: Order getting stuck on confirm address!

    I have managed to fix it. What I did was created a Zone called "Uk" and set shipping zone to "UK" and it didn't work for some reason with it on. Thanks for your help Kim.

    Regards,

    Ian

  5. #5
    Join Date
    Apr 2006
    Posts
    44
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    0

    Re: Order getting stuck on confirm address!

    I'm getting the same problem:

    Your billing address is shown to the left. The billing address should match the address on your credit card statement. You can change the billing address by clicking the Change Address button.

    I get stuck here when trying to check out using credit card as payment method:
    http://staging.mindmint.s402.sureser...t_payment.html

    I am using the Credit Card and Check/Money Order payment modules.
    If I checkout using the check/money order option it works fine.

    Any ideas?

    Thanks,

    Brad
    --
    Brad Schwartz <baschwar at baschwar dot com>
    http://www.baschwar.com/

  6. #6
    Join Date
    Apr 2006
    Posts
    44
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    0

    Re: Order getting stuck on confirm address!

    Can anyone help me with my issue above?
    --
    Brad Schwartz <baschwar at baschwar dot com>
    http://www.baschwar.com/

  7. #7
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: Order getting stuck on confirm address!

    You are using an SEO mod? Does everything work when you turn it off?

  8. #8
    Join Date
    Apr 2006
    Posts
    44
    Plugin Contributions
    0

    Re: Order getting stuck on confirm address!

    Yes, I'm using the SEO URLs mod... and yes, when I turn it off, the checkout works properly. The whole reason I selected Zen-Cart was the ability to use search engine friendly URLs. Is this a bug in the mod or ? This is the only piece to solve before I launch the site live. Has anyone found a work around to this?

    is there a better SEO URL mod to use?

    Thank you!

    Brad
    --
    Brad Schwartz <baschwar at baschwar dot com>
    http://www.baschwar.com/

  9. #9
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: Order getting stuck on confirm address!

    Is this a bug in the mod
    Certainly appears to be.
    Last edited by Kim; 23 Jun 2006 at 10:18 PM.

  10. #10
    Join Date
    Apr 2006
    Posts
    44
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    0

    Re: Order getting stuck on confirm address!

    Could it be my .htaccess file?

    See below:

    ##### NOTE: Replace /shop/ with the relative web path of your catalog in the "Rewrite Base" line below:

    Options +FollowSymLinks
    RewriteEngine On
    RewriteBase /

    # From Ultimate SEO URLs
    RewriteRule ^(.*)-p-(.*).html$ index\.php?main_page=product_info&products_id=$2&%{QUERY_STRING} [L]
    RewriteRule ^(.*)-c-(.*).html$ index\.php?main_page=index&cPath=$2&%{QUERY_STRING} [L]
    RewriteRule ^(.*)-m-([0-9]+).html$ index\.php?main_page=index&manufacturers_id=$2&%{QUERY_STRING} [L]
    RewriteRule ^(.*)-pi-([0-9]+).html$ index\.php?main_page=popup_image&pID=$2&%{QUERY_STRING} [L]
    RewriteRule ^(.*)-pr-([0-9]+).html$ index\.php?main_page=product_reviews&products_id=$2&%{QUERY_STRING} [L]
    RewriteRule ^(.*)-pri-([0-9]+).html$ index\.php?main_page=product_reviews_info&products_id=$2&%{QUERY_STRING} [L]

    # For Open Operations Info Manager
    RewriteRule ^(.*)-i-([0-9]+).html$ index\.php?main_page=info_manager&pages_id=$2&%{QUERY_STRING} [L]

    # For dreamscape's News & Articles Manager
    RewriteRule ^news/?$ index\.php?main_page=news&%{QUERY_STRING} [L]
    RewriteRule ^news/rss.xml$ index\.php?main_page=news_rss&%{QUERY_STRING} [L]
    RewriteRule ^news/archive/?$ index\.php?main_page=news_archive&%{QUERY_STRING} [L]
    RewriteRule ^news/([0-9]{4})-([0-9]{2})-([0-9]{2}).html$ index\.php?main_page=news&date=$1-$2-$3&%{QUERY_STRING} [L]
    RewriteRule ^news/archive/([0-9]{4})-([0-9]{2}).html$ index\.php?main_page=news_archive&date=$1-$2&%{QUERY_STRING} [L]
    RewriteRule ^news/(.*)-a-([0-9]+)-comments.html$ index\.php?main_page=news_comments&article_id=$2&%{QUERY_STRING} [L]
    RewriteRule ^news/(.*)-a-([0-9]+).html$ index\.php?main_page=news_article&article_id=$2&%{QUERY_STRING} [L]

    # All other pages
    # Don't rewrite real files or directories
    RewriteCond %{REQUEST_FILENAME} !-f [NC]
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule ^(.*).html$ index\.php?main_page=$1&%{QUERY_STRING} [L]
    --
    Brad Schwartz <baschwar at baschwar dot com>
    http://www.baschwar.com/

 

 
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