CC payments processed, no order logged

[dsaunier]

Our solution is real-time processing, but a third-provider solution where clients have to leave our site. This will not change.
Payment does work on all sites, except sometimes (maybe 1 order out of dozens), so finding the logic is not easy.
We are good developpers and are used to debugging, this is not an easy one.
Settings are simple in ZC for such payments and they are similar on all sites including on those never having an issue. It's more likely linked to a connection or firewall issue but then again we have tried everything so far.
The question is about logging data and finding possible hacks or modules that would have solved that issue earlier - I know several people had it.

[Visionspin]

We are finding the exact same thing you described. It is only recently, before that there was not a problem. I did just add the shipping tracking mod, master password, and superorders. Could one of them be causing the issue?

[dsaunier]

Not sure if it could be for you, however we have none of these installed on our sites.
I still need to find a way to log order infos when the client chooses to pay by CC.

[dsaunier]

After more searches my question simply boils down to knowing if a contribution exists for Zencart like that one for OScommerce, that solves the exact problem I am facing :

www.oscommerce.com/community/contributions,1168

Has anybody installed such a modification on their site ? I am positive this is an issue encountered by several people...Thanks.

[dsaunier]

This also underlines the situation which remains a major problem with Zencart and may lead to orders and business loss :

www.oscommerce.com/community/contributions,871

[phil64]

Hi,
Did you get a solution, or implement a modified version of the OSC solution (http://www.oscommerce.com/community/contributions,1168)?