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  1. #1
    Join Date
    May 2006
    Posts
    87
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    Default Table rate incorrect

    My table rate has been set according to the cost of royal mail standard parcels, but when you estimate the shipping cost, its much higher than the rate it should be

    I have tried the following after browsing previous threads:
    1) adjusted tare settings (they are both on 0:0 at the moment)
    2) Reduced maximum package weight
    3) tried setting the table in botgh grams and kilograms - no difference

    Example : the product called BAIT TEST is 1kg in weight - therefore shipping shound be £4.00 - however when you get to the checkout it is £5.00

    Also when you enter more than 1 of a product the shipping cost stays the same

    I have searched high and low on this forum to no avail

    thanks for any help in advance

    **if you could explain why the text in the 'shipping estimator' box grows from very small to very large, that would be grately appraciated.

    www.greatbaits.co.uk

  2. #2
    Join Date
    Jun 2003
    Posts
    33,825
    Plugin Contributions
    0

    Default Re: Table rate incorrect

    What do you have set for the tare in the Admin> Configuration> Shipping and Packaging?

  3. #3
    Join Date
    May 2006
    Posts
    87
    Plugin Contributions
    0

    Default Re: Table rate incorrect

    Hi

    the tare is currently set to 0:0 for both large and small packages

    thanks for the response

 

 

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