Thread: Combo Product

Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1
    Join Date
    Mar 2008
    Posts
    9
    Plugin Contributions
    0

    Default Combo Product

    I have a unique product that is shippable, but also has 4 downloads that go along with it. The problem is that is only shows free shipping. I have checked the Special, Product/Download Combo Requires a Shipping Address yet it still shows up as free shipping only.

    The weight of the shippable product is 2 pounds. I know am missing something please help.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo Product

    Check the Product and make sure that you have it marked as:
    Always Free Shipping: Special, Product/Download Combo Requires a Shipping Address

    Product is Virtual: No, Shipping Address Required
    Thus far, I cannot reproduce the problem ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Mar 2008
    Posts
    9
    Plugin Contributions
    0

    Default Re: Combo Product

    Thats the weird part I have quadruple checked.
    And everything looks right but it automatically
    skips shipping and puts to free shipping.

    This is the only product that it does it to. So it has something
    to do with the combo.

    Product is Virtual: No, Shipping Address Required
    Always Free Shipping:
    Special, Product/Download Combo Requires a Shipping Address

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo Product

    You have set the products_weight to 2 on the Product itself when you edit it ...

    You have set:
    Always Free Shipping: Special, Product/Download Combo Requires a Shipping Address
    You have set:
    Product is Virtual: No, Shipping Address Required
    You have set the products_attributes_weight on each of the Attributes to 0 ...

    You have added the filenames and all are nice pretty green lights next to them on the Attributes ...

    What shipping modules do you have installed?

    Do any of these use Zones?

    If you add a physical Product to the cart, do the shipping modules show?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Mar 2008
    Posts
    9
    Plugin Contributions
    0

    Default Re: Combo Product

    I have free shipping and USPS for shipping.

    All attributes are set to 0 weight

    Everything has pretty green dots.

    This is the only combo product I have.
    But as far as the rest of the physical products yes the shipping shows correctly.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo Product

    If you would like me to look at how this product is setup and why it might not be working, you may send me a Private Message ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Apr 2008
    Posts
    60
    Plugin Contributions
    2

    Default Re: Combo Product

    I am experiencing the same issue with products which contain a bonus download. All my settings are correct according to what you detailed in the post but orders still always come up free shipping.


    Your help would be very much appreciated please.

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo Product

    Check that your settings on the Product are:
    Product is Virtual: No, Shipping Address Required

    Always Free Shipping: Special, Product/Download Combo Requires a Shipping Address
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
    Apr 2008
    Posts
    60
    Plugin Contributions
    2

    Default Re: Combo Product

    Yes those are the settings I have had in place.

    Also to you other questions.

    You have set the products_attributes_weight on each of the Attributes to 0 ...
    YES

    You have added the filenames and all are nice pretty green lights next to them on the Attributes ...
    YES

    What shipping modules do you have installed?
    FREE and ZONE

    Do any of these use Zones?
    YES

    If you add a physical Product to the cart, do the shipping modules show?
    YES
    Last edited by jbible; 8 Sep 2009 at 12:59 PM.

  10. #10
    Join Date
    Apr 2008
    Posts
    60
    Plugin Contributions
    2

    Default Re: Combo Product

    Any ideas?

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v139h Stock by Attributes problem with Product/Download Combo
    By count in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 27 Aug 2013, 05:32 AM
  2. Product/Download Combo shipping error...
    By Cadoo in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 17 Sep 2010, 01:41 AM
  3. Unique Model Number for each product attribute combo?
    By ksolito in forum Setting Up Categories, Products, Attributes
    Replies: 3
    Last Post: 30 May 2010, 08:30 PM
  4. combo music product selection does not work
    By KATERINA in forum Basic Configuration
    Replies: 2
    Last Post: 1 Dec 2009, 11:58 AM
  5. Combo-box Product Type?
    By starslab in forum Setting Up Categories, Products, Attributes
    Replies: 0
    Last Post: 6 Oct 2006, 08:58 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR