authorize.net help needed

[kjharrison]

perhaps you can simply post the contents of the most recent transaction details from your authorizenet table?

Here it is:

Edit Delete 9 1 1 0 0 x_login=[DELTED]&x_tran_key=[DELETED]&x... 1= August 4, 2006, 8:40 am 069a5def6ff472395d95ab6c5f6c2c79

I deleted the login number and the transaction key number but kept the &x that is added for some reason.

Also, Authorize.net thinks I may be posting to the wrong server. Woudl this be a possibility?

[kjharrison]

I wonder if it might be how the info is being passed to Authorize.net. I have it set up as comma separated in Authorize.net, but how do I check the way Zen Cart is sending out the information?

I also wonder if it could be my zone settings under Locations / Taxes. A while back under Locations / Taxes>Countries I deleted all the countries except the USA. Now that I think back, I'm not sure why I did that. It may have had something to do with the fact that I only makes sales in the USA. Now I think it might have been kind of stupid.

Under my tax zones I have:
Number of Zones: 1

Number of Tax Rates: 1

Date Added: 08/02/2006
Last Modified: 08/02/2006

Description:
Rhode Island local sales tax zone

Would this have anything to do with it?

[kjharrison]

Do you think I should delete my curent instalation and re-install?

[DrByte]

A month ago I installed authorize.net for a client ... all I did was:
- sign up for the auth.net account
- they sent me the activation information
- i processed all the forms and got my login ID and password
- I generated my transaction key
- I activated the auth.net module in Zen Cart
- I entered the ID and trans key in Zen Cart
- Set the auth.net account and the zen cart module to "production"
- tested a transaction ... it worked
- refunded the transaction

Done.

Didn't alter any auth.net settings on "their" side other than changing from Test Mode to Production Mode.

What have you changed?

[kjharrison]

A month ago I installed authorize.net for a client ... all I did was:
- sign up for the auth.net account
- they sent me the activation information
- i processed all the forms and got my login ID and password
- I generated my transaction key
- I activated the auth.net module in Zen Cart
- I entered the ID and trans key in Zen Cart
- Set the auth.net account and the zen cart module to "production"
- tested a transaction ... it worked
- refunded the transaction

Done.

Didn't alter any auth.net settings on "their" side other than changing from Test Mode to Production Mode.

What have you changed?

Nothing, but thanks for guilt trip.

[DrByte]

Nothing, but thanks for guilt trip.

that's not how I intended that to come across... sorry

Puzzled. Will need to dig into raw transaction details to investigate further...

[kjharrison]

that's not how I intended that to come across... sorry

Puzzled. Will need to dig into raw transaction details to investigate further...

No problem. That sometimes happens to me, too. I've been tearing my hair out trying to figure this out. I'm taking today away from the web site deciding what to do. I've been thikning of clearing everything off the server, then taking all the tables out of the database and starting from scratch.

Another thought was to see if there was a file that I had to CHMOD and didn't, or perhaps didn't CHMOD properly.

Do you have any ideas?

[socalpatch]

All,
I realize this post is a little late, but I ran into a similar problem the other day with a new Auth.net account. In the admin/modules/payment/Authorize.net(AIM), it asks for the Login Username that you use to log in to your Auth.net account. As of a couple of weeks ago, Auth.net now requires that you input your "API LOGIN" into this field. Otherwise when attempting to process any orders, you will receive an error message on your cart.

Also, make sure that your Auth.net account Test Mode is turned to "OFF".

Hope this helps,
Greg