UPS Shipping not functional

**kevinm2** · 20 Jul 2006, 05:59 PM

All of a sudden the UPS shipping module does not function. When Clicking on Shipping Estimate (under The Shopping cart contents), all I get is the ship to address with out any pricing information. An also when checking out (Step 1 of 3), it wont go to step 2 and I get the following under the shipping method:

United Parcel Service United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

What could have happend?

Admin pereferences:
United Parcel Service

Enable UPS Shipping
True

UPS Pickup Method
CC

UPS Packaging?
CP

Residential Delivery?
RES

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort order of display.
0

Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite
1DM, 1DML, 1DA, 1DAL, 1DAPI, 1DP, 1DPL, 2DM, 2DML, 2DA, 2DAL, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD

**n8pbm** · 20 Jul 2006, 06:15 PM

Same thing here. UPS Module is not working.

**deadeye** · 20 Jul 2006, 06:23 PM

I am also a victim of this aberration.

**wallacrj** · 20 Jul 2006, 06:25 PM

Originally Posted by deadeye

I am also a victim of this aberration.

Same here

**deadeye** · 20 Jul 2006, 06:28 PM

I found out why...trying to fix.

**siren** · 20 Jul 2006, 06:33 PM

Me too, guys... It's too early to tell if UPS is down, but that sounds like a reasonable explanation.

Does anyone know a method to get ZenCart to show errors from PHP fsock to see what is up?

**nalin** · 20 Jul 2006, 06:34 PM

data returned by the ups xml
'
You don't have permission to access /using/services/rave/qcostcgi.cgi on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
'
not sure whether this is a system outage or whether the method/page/something else that the module is using has been depreciated, still googling on it...

**siren** · 20 Jul 2006, 06:41 PM

Yeah, Nalin..

Sounds like service is down... Hmmmmmm... I'm heading over to the UPS site to see if any docs have changed on this CGI service...

I've got 8 Zens running on my server and my phones are ringing off the hook today!