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  1. #1
    Join Date
    Aug 2006
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    Default Duplicate orders with cc thru Paypal?

    I've had a couple of instances now where customers have paid with their credit card through Paypal and the system is processing two orders.

    One shows Paypal and the other cc. I'm not getting double payments in my Paypal account...but they're getting two order confirmations, both with download links.

    What am I missing???

    Thanks!

  2. #2

    Default Re: Duplicate orders with cc thru Paypal?

    Do you have the credit cards module enabled, or any other payment mods for that matter?

  3. #3
    Join Date
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    Default Re: Duplicate orders with cc thru Paypal?

    I did, but it was set to False so it wasn't showing up as an option along with the Paypal.

    It's only when they use the cc thru Paypal that it does this.

  4. #4
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Duplicate orders with cc thru Paypal?

    It is a good idea if not using a module to click Remove vs setting the enabled to false ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  5. #5
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    Default Re: Duplicate orders with cc thru Paypal?

    Thank you, I went ahead and did that yesterday thinking that was the problem. But I can't get out of my thinking that it must be something in the Paypal IPN or my settings in Paypal that are causing this...?

  6. #6
    Join Date
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    Lamar, MO
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    Re: Duplicate orders with cc thru Paypal?

    I'm also having this issue. I had one person pay with a cc & the other paid with a money order. Then, between these orders, I had the one who paid with a money order make another order (with a money order as well) that went through alright.

    I'm *really* confused. Anyone know what might be causing this issue?

    Thanks for your help in advance.

  7. #7
    Join Date
    Apr 2006
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    Default Re: Duplicate orders with cc thru Paypal?

    hello. have you installed admin profiles?
    when i installed it, i have this problem. please let me know.
    best regards

  8. #8
    Join Date
    Oct 2006
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    Default Re: Duplicate orders with cc thru Paypal?

    This is an old thread but I am having the same problem. I use PP IPN, and every now other day or so, I get a duplicate order coming through. The money does not show up twice in Paypal. At first I thought it was for products that were linked, but then I saw that it happened with products only listed in one plce.

    Ajeh, you suggested to remove the payment modules I'm not using? I went into Modules -> Payments and didn't see a way to remove the ones I'm not using (right now the only ones turned to "True" are "paypal" and "money order".

    Do you mean I should remove via FTP?

    Thanks,
    LW

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Duplicate orders with cc thru Paypal?

    I mean do not have any installed and just switched to false ... if you are not using a module ... click the Remove button ...

    You do not need to remove the files via FTP ...

    Also, upgrading to v1.3.7.1 is a good idea:
    http://www.zen-cart.com/forum/showthread.php?t=69769

    I'd remove all PayPal modules ... install both PayPal Modules ... remove both ... install the PayPal module you want to use and configure it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  10. #10
    Join Date
    Oct 2006
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    Default Re: Duplicate orders with cc thru Paypal?

    Thanks Ajeh --

    I do plan to upgrade very soon - thanks for the encouragement. I just have to read up on how to do it, etc.

    When I am in Payment Modules in Admin, there is no remove button on the modules I'm not using. Just an "install" button. In other words, they are listed, but the only button that shows is "install". Does that mean that they aren't installed, then? And if so, I guess I don't need to remove anything? (although I still need to upgrade)

    ~LW

 

 
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