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  1. #1
    Join Date
    Jun 2006
    Location
    Birmingham, UK
    Posts
    24
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    Default Paypal was working, now has stopped

    Hi,

    I successfully bought a test product for £0.01 from my store (http://www.iscapeart.com/store) on 21st May, using Paypal. Everything went through fine and it appears in the admin. No problems.

    Having done some cosmetic work to the site, then returning to check out Gift Certificates, I found that it wasn't working when I bought them. Got an email from Paypal, but my store did not register the purchase. I tried buying a gift certificate via a check/money order and it was fine, so I know that works!

    I then tried to purchase the same normal test product that worked on 21st May and, surprise surprise, it didn't work. Get an email from Paypal, but I have an order number of"1" and nothing registers with the store. I have gone through all Merlin's troubleshooting advice for Paypal and everything is as it should be. Has anyone got any ideas?

    Thanks
    Jemma

  2. #2
    Join Date
    Apr 2006
    Location
    Guelph, Ontario, CANADA
    Posts
    11
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    Re: Paypal was working, now has stopped

    I have the same problem. A solution would be very nice.

    ARni

  3. #3
    Join Date
    Mar 2004
    Posts
    16,019
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    5

    Default Re: Paypal was working, now has stopped

    Well, if it worked,
    now it doesn't
    lets ask what have we done?
    what has the HOST done?

  4. #4
    Join Date
    Apr 2006
    Location
    Guelph, Ontario, CANADA
    Posts
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    Default Re: Paypal was working, now has stopped

    where would I look to see why paypal orders are not saved? any suggestions?

    Arni

  5. #5
    Join Date
    Jan 2004
    Posts
    58,242
    Blog Entries
    3
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    106

    Default Re: Paypal was working, now has stopped

    Quote Originally Posted by arni@northernvillage.com
    where would I look to see why paypal orders are not saved? any suggestions?
    http://www.zen-cart.com/wiki/index.p...7s_not_working
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Mar 2004
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    16,019
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    Default Re: Paypal was working, now has stopped

    arni a good place to start is to answer the questions I posted,
    what changes have you made since paypal worked
    what changes has your host made since paypal last worked,

    there is a reason it STOPPED working and if you havnt made changes then ask your host if they have added firewall rules

  7. #7
    Join Date
    Jun 2006
    Location
    Birmingham, UK
    Posts
    24
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    Default Re: Paypal was working, now has stopped

    Have emailed my host to ask about firewalls and ports.

    Am trying to think what I have done in the interim period, and the answer is nothing but CSS changes.

    I noticed that when Paypal directs me back to the checkout success page, an extra forward slash appears, so that in the address bar the URL looks like this:

    http://www.iscapeart.com/store//index.php?main_page=checkout_success

    This is definitely NOT how it's entered in Paypal. Could this be a problem?
    Jemma

  8. #8
    Join Date
    Jun 2006
    Location
    Birmingham, UK
    Posts
    24
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    Default Re: Paypal was working, now has stopped

    Also it automatically changes the mode for web services from

    www.paypal.com/cgi-bin/webscr

    to

    www.paypal.com/uk/cgi-bin/webscr

    when customers are sent to pay. I changed this is in the Zen Cart admin to match with what paypal was doing, and it didn't seem to have an effect.
    Jemma

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,664
    Plugin Contributions
    6

    Default Re: Paypal was working, now has stopped

    Sounds like something might be off in your file:
    /includes/configure.php

    Could you post the one from your server, without your username and password?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  10. #10
    Join Date
    Jun 2006
    Location
    Birmingham, UK
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    Default Re: Paypal was working, now has stopped

    Here you go:

    Code:
    <?php
    /**
     *
     * @package Configuration Settings
     * @copyright Copyright 2003-2006 Zen Cart Development Team
     * @copyright Portions Copyright 2003 osCommerce
     * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
     */
    
    
    // Define the webserver and path parameters
      // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
      // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
      define('HTTP_SERVER', 'http://www.iscapeart.com');
      define('HTTPS_SERVER', 'http://www.iscapeart.com');
    
      // Use secure webserver for checkout procedure?
      define('ENABLE_SSL', 'false');
    
    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
      // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
      define('DIR_WS_CATALOG', '/store/');
      define('DIR_WS_HTTPS_CATALOG', '/store//');
    
      define('DIR_WS_IMAGES', 'images/');
      define('DIR_WS_INCLUDES', 'includes/');
      define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
      define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
      define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
      define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
      define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
      define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');
    
      define('DIR_WS_PHPBB', '/');
    
    // * DIR_FS_* = Filesystem directories (local/physical)
      //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
      define('DIR_FS_CATALOG', '/domains/i/s/iscapeart.com/public_html/store/');
    
      define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
      define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
      define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
      define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
      define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
    
    // define our database connection
      define('DB_TYPE', 'mysql');
      define('DB_PREFIX', '');
      define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
      define('DB_SERVER_USERNAME', 'xxxxxx');
      define('DB_SERVER_PASSWORD', 'xxxxxx');
      define('DB_DATABASE', 'iscapeart');
      define('USE_PCONNECT', 'false'); // use persistent connections?
      define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'
    
      // The next 2 "defines" are for SQL cache support.
      // For SQL_CACHE_METHOD, you can select from:  none, database, or file
      // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
      // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
      // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
      define('SQL_CACHE_METHOD', 'none'); 
      define('DIR_FS_SQL_CACHE', '/domains/i/s/iscapeart.com/public_html/store/cache');
    
    ?>
    Jemma

 

 
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