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  1. #1
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    Default Reviews says - Forbidden You don't have permission

    I am testing my review and when a review is added, no confirmation page appears but this does:

    FORBIDDEN
    You don't have permission

    When you go to the admin and give the review permission it then appears. Through you could say this works it doesnt look good to the person giving the review and gives the impression that it hasnt worked.

    Is there a way to make the reviews all have permission at the start so the user thinks they have added something and they are contributing instead of a negative 'you dont have permission' page appearing.

    Sorry if this is any easy no brainer or if this is just the way it is.

    Any ideas guys??

    If you fancy a look to see: www.edenspirit.co.uk/index.php

  2. #2
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    Default Re: Reviews says - Forbidden You don't have permission

    paulFromWales,

    Currently, do you have reviews enabled only for registered users?

    San
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
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    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  3. #3
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    Default Re: Reviews says - Forbidden You don't have permission

    Good question, Had A look in admin but not sure where to check??

  4. #4
    Join Date
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    Default Re: Reviews says - Forbidden You don't have permission

    If you have forbidden pages ... it sounds like bad, missing or corrupt files ...

    What version Zen Cart and how did you load your files?

    Was this a clean install or an upgrade?

    If an upgrade, what version did you upgrade from and how did you upgrade it?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
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    Default Re: Reviews says - Forbidden You don't have permission

    Admin->Configuration->Product Info
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
    ---------------
    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  6. #6
    Join Date
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    Default Re: Reviews says - Forbidden You don't have permission

    What does your server's errorlog say when the no-permission message appears?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Reviews says - Forbidden You don't have permission

    Hi Guys, thanks all for replying

    OK see if I can answer the last 3 replies together. The version i am using was a fresh upload of 1.3.0.1 which was provided with my hosting with appropriate patches provided. I went to the 'Product Info ' page and set 'Product Reviews Require Approval' setting to zero and retried but the same thing happened - 'Forbidden' You don't have permission to access /index.php on this server.

    I tried another review but after writing a review it went to the page;
    'Forbidden' You don't have permission to access /index.php on this server.
    BUT in the admin the review does have a green light as I didnt have to give it prmission so the one step worked but i am not being directed to the index.php page because it says i dont have permission or something like that

    AS for the erro log i have had a look but not quite sure what i am looking for .

    Help guys

  8. #8
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    Default Re: Reviews says - Forbidden You don't have permission

    Quote Originally Posted by paulFromWales
    AS for the erro log i have had a look but not quite sure what i am looking for .
    1. reproduce the problem
    2. view the errorlog
    3. post the last 30 lines of the log here (sometimes they are at the top of the file, not the bottom)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Reviews says - Forbidden You don't have permission

    Hi Doc
    I get the same thing when logging in and out as well, maybe it is all to do with being logged in or something:

    Forbidden
    You don't have permission to access /index.php on this server.

    But I am logged in after i go back?

    There are 2 error log files, here are both:

    1st file...

    006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.1.gz
    [Fri Aug 18 12:20:00 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:20:00 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.2.gz
    [Fri Aug 18 12:20:00 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:20:00 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.3.gz
    [Fri Aug 18 12:20:00 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 96%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.1.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 2%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.2.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.3.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] \tzip warning: file size changed while zipping edenspirit.co.uk-error_log
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 91%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.1.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.2.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log.3.gz
    [Fri Aug 18 12:34:26 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 12:45:12 2006] [error] [client 84.66.231.124] File does not exist: /home/sites/edenspirit.co.uk/public_html/image1.gif, referer: http://edenspirit.co.uk/index.php
    [Fri Aug 18 12:45:12 2006] [error] [client 84.66.231.124] File does not exist: /home/sites/edenspirit.co.uk/public_html/favicon.ico
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] (deflated 96%)
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.1.gz
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] (deflated 2%)
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.2.gz
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-access_log.3.gz
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] (deflated 0%)
    [Fri Aug 18 13:18:40 2006] [error] [client 82.110.105.8] adding: edenspirit.co.uk-error_log


    2nd file...


    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:41 +0100] "GET /index.php?main_page=product_reviews_info&products_id=10&reviews_id=7 HTTP/1.1" 200 12889 "http://www.edenspirit.co.uk/index.php?main_page=product_info&cPath=13&products_id=10" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:41 +0100] "GET /includes/templates/template_default/buttons/english/button_more_reviews.gif HTTP/1.1" 200 992 "http://www.edenspirit.co.uk/index.php?main_page=product_reviews_info&products_id=10&reviews_id=7" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:48 +0100] "GET /index.php?main_page=reviews HTTP/1.1" 200 15366 "http://www.edenspirit.co.uk/index.php?main_page=product_reviews_info&products_id=10&reviews_id=7" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:49 +0100] "GET /includes/templates/template_default/buttons/english/button_read_reviews.gif HTTP/1.1" 200 1006 "http://www.edenspirit.co.uk/index.php?main_page=reviews" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:49 +0100] "GET /images/card.gif HTTP/1.1" 304 - "http://www.edenspirit.co.uk/index.php?main_page=reviews" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:10:49 +0100] "GET /includes/templates/eden/images/stars_4.gif HTTP/1.1" 304 - "http://www.edenspirit.co.uk/index.php?main_page=reviews" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:11:11 +0100] "GET /index.php?main_page=product_reviews_info&products_id=17&reviews_id=5 HTTP/1.1" 200 12303 "http://www.edenspirit.co.uk/index.php?main_page=reviews" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:11:13 +0100] "GET /index.php?main_page=product_reviews_write&products_id=17 HTTP/1.1" 302 - "http://www.edenspirit.co.uk/index.php?main_page=product_reviews_info&products_id=17&reviews_id=5" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:11:37 +0100] "GET /admin/customers.php HTTP/1.1" 200 21302 "http://www.edenspirit.co.uk/admin/reviews.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:11:38 +0100] "GET /admin/includes/languages/english/images/buttons/button_email.gif HTTP/1.1" 304 - "http://www.edenspirit.co.uk/admin/customers.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:15:15 +0100] "GET /index.php?main_page=product_reviews_info&products_id=17&reviews_id=5 HTTP/1.1" 200 12739 "http://www.edenspirit.co.uk/index.php?main_page=reviews" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"
    edenspirit.co.uk 84.66.231.124 - - [18/Aug/2006:13:16:39 +0100] "GET /index.php HTTP/1.1" 200 18541 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)"


    Cheers for help...

  10. #10
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    dont don't have permission to access /index.php

    I have a problem that is effecting logging in/out reviews and anything where the user is redirected back to the index page, because when the user is redirected back to the index page a meassage appears:

    Forbidden
    You don't have permission to access /index.php on this server.

    BUT it still works, you navigate back to one of the pages and if you logged out you are logged, if you wrote a review it is know there, it just seems that when the user is redirected back to the index.php page there is a problem.

    PLEASE HELP.......

 

 
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