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  1. #1
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    Default Trouble Setting Up Downloads

    Hi, I've been trying to set up my downloads section. Boy, there's a lot of steps.

    Well, I've made it through a lot, but when I get to the attributes controller, I get an error message.

    First, the directions say to upload the file to "catalog/download". I don't have a "catalog" folder, but I do have a download folder in the main directory. Should I upload it there?

    After I did that, I hit "Insert" and got this error:

    Attribute Option and Option Value Do NOT Match - Attribute was not added - File Download : jpeg Image

    Any suggestions on the next step I should take?

    Jim

  2. #2
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    Default Re: Trouble Setting Up Downloads

    yes the download folder is the right place to upload the files.
    Mike
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  3. #3
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    Default Re: Trouble Setting Up Downloads

    the file will have to ftp'd to the downloads folder. What kind of file is it?
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #4
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    Default Re: Trouble Setting Up Downloads

    Quote Originally Posted by wcjmproducer
    Attribute Option and Option Value Do NOT Match
    well how is this downloads problem?

  5. #5
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    Default Re: Trouble Setting Up Downloads

    Steps to applying download attributes :

    1) Upload the downloadable file to your /download folder (shop/download if your shop is in a folder)

    2) Set an OPtion name ( Download Now ) and make it a radio button or checkbox that is on by default.

    3) Set an option value (JPEG Image / GIF Image . etc.)

    4) Match the attribute to the product and at the bottom type in the name of the downloadable file (THISIMAGE.jpg) and how many downloads / days ( this is all at the bottom of the attributes controller page)

    If it errors on the file, it's because Zen can't find the file in the downloads folder.


    Hope that helps :)
    Last edited by Ajeh; 21 Aug 2006 at 02:19 PM. Reason: fixed /download directory name :)
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  6. #6
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    Default Re: Trouble Setting Up Downloads

    In zencart, default folder for downloads is /download (without the last s)
    Also works much better, if files(i.e images,mp3's etc etc) are added to zip file/s
    HTH

  7. #7
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    Default Re: Trouble Setting Up Downloads

    Quote Originally Posted by misty
    In zencart, default folder for downloads is /download (without the last s)
    Also works much better, if files(i.e images,mp3's etc etc) are added to zip file/s
    HTH
    Duhhhh = thanks for the correction Misty...

    Where's that coffee cup
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  8. #8
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    Default Re: Trouble Setting Up Downloads

    Note: Option Names for Downloads in 99% of the cases should be Radiobuttons or Dropdowns and not checkboxes ...

    Checkboxes allow the customer to uncheck them and not get the download ... only in some cases is this really the desired effect ...

    NOTE: Always use a default setting on a download so that the customer receives one

    IF you add the Product to the shopping cart and do not see the download attribute referenced ... you have something not set up correctly ...
    Linda McGrath
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  9. #9
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    Default Re: Trouble Setting Up Downloads

    Ummm... I can't seem to find the basic dirctions for setting up virual products to download... It's just for a simple mp3 site for my brother to put his own music on. Thank you!

  10. #10
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    Default Re: Trouble Setting Up Downloads


 

 
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