Hi- I'm with Fasthosts for web hosting and I'm having trouble getting the cart set up so that emails are actually sent. Given the informatioon below can anyone tell me where I'm going wrong, and how to rectify any mistake I've made.
Current email options:
E-Mail Options
Title Value Action
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) postmaster AT petpromises DOT co DOT uk Info
Email Address (sent FROM) generalenquiries AT petpromises DOT co DOT uk
Emails must send from known domain? No
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To postmaster AT petpromises DOT co DOT uk Info
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To postmaster AT petpromises DOT co DOT uk
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To postmaster AT petpromises DOT co DOT uk
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To postmaster AT petpromises DOT co DOT uk Info
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To postmaster AT petpromises DOT co DOT uk Info
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To postmaster AT petpromises DOT co DOT uk Info
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To postmaster AT petpromises DOT co DOT uk Info
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To postmaster AT petpromises DOT co DOT uk Info
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 0
Send Low Stock Emails 0
Send Low Stock Emails To postmaster AT petpromises DOT co DOT uk
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display false
SMTP Email Account Mailbox generalenquiries AT petpromises DOT co DOT uk
SMTP Email Account Password
SMTP Email Mail Host mail.petpromises.co.uk
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€
I have also tried SMTP only, and used smtp.petpromises.co.uk and the mail server IP address. None of this has resulted in the cart sending an actual email. Here are the details on my techsupp.php doc:
Server Info
* Webserver: Microsoft-IIS/6.0
* Server Free Disk Space Reported = 0 GB
* MySQL Version Reported =
* PHP MySQL Support = ON
* PHP PostGres SQL Support = OFF
PHP Info
* PHP version: 4.3.2
* PHP API version= cgi-fcgi
* PHP Safe Mode= OFF
* PHP Register Globals = OFF
* PHP set_time_limit (max execution time) = 30
* PHP Disabled Functions =
* PHP open_basedir =
* PHP Sessions Support = ON
* PHP session.auto_start = OFF
* PHP session.use_trans_sid = OFF
* PHP session.save_path = \\vhosts3share01\phpsessions$
* PHP Magic_Quotes_Runtime = OFF
* PHP GD Support = OFF
* PHP ZLIB Support = ON
* PHP OpenSSL Support = OFF
* PHP CURL Support = OFF
* PHP File Uploads = ON
* PHP File Upload Max Size = 2M
* PHP Post Max Size = 8M
* PHP File Upload TMP Dir =
* PHP XML Support = ON
* PHP FTP Support = ON
* PHP PFPRO Support = OFF
* PHP Sendmail_FROM = me AT localhost DOT com
* PHP Sendmail_PATH =
* PHP SMTP Settings = 213.171.216.21
* PHP include_path = .;c:\php4\pear
Webserver/Page Info
* HTTP_HOST= "www.petpromises.co.uk"
* HTTPS= "off"
* HTTP_USER_AGENT= "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6"
* HTTP_REFERRER= ""
* HTTP_ACCEPT= "text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5"
* HTTP_ACCEPT_LANGUAGE= "en-gb,en;q=0.5"
* HTTP_ACCEPT_CHARSET= "ISO-8859-1,utf-8;q=0.7,*;q=0.7"
* HTTP_KEEP_ALIVE= ""
* HTTP_CONNECTION= "keep-alive"
* PATH= ""
* SERVER_ADMIN= ""
* SERVER_SOFTWARE= "Microsoft-IIS/6.0"
* SERVER_NAME= "www.petpromises.co.uk"
* DOCUMENT_ROOT= ""
* REQUEST_URI= ""
* SCRIPT_NAME= "/zencart/*/techsupp.php"
* PHP_SELF= "/zencart/*/techsupp.php"
* SCRIPT_FILENAME= ""
* PATH_TRANSLATED= "\\\\nas30ent\\domains\\p\\petpromises.co.uk\\user\\htdocs\\zencart\\*\\techsupp .php"
* PHP __FILE__: "\\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\techsupp.php"
* PHP basename: "techsupp.php"
* PHP dirname(self): "/zencart/cartinstallstuff"
* SERVER_ADDR= ""
* SERVER_PORT= "80"
* REMOTE_HOST= "62.252.32.14"
* REMOTE_ADDR= "62.252.32.14"
* REMOTE_PORT= ""
* HTTP_X_FORWARDED_FOR= "81.106.129.213"
* HTTP_CLIENT_IP= ""
* GATEWAY_INTERFACE= ""
* SERVER_PROTOCOL= "HTTP/1.1"
* REQUEST_METHOD= "POST"
* QUERY_STRING= ""
* SERVER_SIGNATURE= ""
Zen Cart SUGGESTED path settings
/includes/configure.php
o HTTP_SERVER: http://www.petpromises.co.uk
o HTTPS_SERVER: see Note...**
o DIR_WS_CATALOG: /zencart/*/
o DIR_FS_CATALOG: \\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\
o DIR_FS_SQL_CACHE: \\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\cache/
/admin/includes/configure.php
o HTTP_SERVER: http://www.petpromises.co.uk
o HTTPS_SERVER: see Note...**
o HTTP_CATALOG_SERVER: http://www.petpromises.co.uk
o HTTPS_CATALOG_SERVER: see Note...**
o DIR_WS_ADMIN: /zencart/*/admin/
o DIR_WS_CATALOG: /zencart/*/
o DIR_FS_ADMIN: \\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\admin/
o DIR_FS_CATALOG: \\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\
o DIR_FS_SQL_CACHE: \\nas30ent\domains\p\petpromises.co.uk\user\htdocs\zencart\*\cache/
** NOTE: This depends on your hosting arrangements. Talk to your hosting company for how to configure SSL on your server.
Zen Cart System Info:
System Folder Checkup
o Folder: cache UNWRITABLE 777 read/write/execute
o Folder: images UNWRITABLE 777 read/write/execute (INCLUDE SUBDIRECTORIES TOO)
o Folder: includes/languages/english/html_includes UNWRITABLE 777 read/write (INCLUDE SUBDIRECTORIES TOO)
o Folder: pub UNWRITABLE 777 read/write/execute
o Folder: admin/backups UNWRITABLE 777 read/write
o Folder: admin/images/graphs UNWRITABLE 777 read/write/execute
YOU CAN SAFELY IGNORE THE FOLLOWING "Headers already sent" ERRORS:
From APPLICATION_TOP.PHP
o Version: Zen Cart
o Version Major: 1
o Version Minor: 3.5
Settings from Zen Cart Database:
o Installed Payment Modules: MODULE_PAYMENT_INSTALLED
o Installed Order Total Modules: MODULE_ORDER_TOTAL_INSTALLED
o Installed Shipping Modules: MODULE_SHIPPING_INSTALLED
o Default Currency: DEFAULT_CURRENCY
o Default Language: DEFAULT_LANGUAGE
o Enable Downloads: DOWNLOAD_ENABLED
o Enable GZip Compression: GZIP_LEVEL
o Admin Demo Status: ADMIN_DEMO
PHP Modules:
* standard
* bcmath
* calendar
* ctype
* com
* ftp
* mysql
* odbc
* overload
* pcre
* session
* tokenizer
* xml
* wddx
* zlib
* mssql
* sockets
Fasthosts support site says:
How to use Fasthosts' SMTP servers
You can use Fasthosts' SMTP servers to send email if you use:
* Fasthosts Broadband or Fasthosts Dial
* Advanced mailboxes
* scripts on our web servers that send email.
Fasthosts Broadband and Dial: Use smtp.fasthosts.co.uk to send email, ensuring that it is set not to authenticate using a username and password.
Advanced Mailboxes: Use smtp.fasthosts.co.uk to send email, using your standard mailbox username and password to authenticate the connection.
[email protected] is an advanced mailbox and the following is the info for it:
POP3 (incoming) server: mail.petpromises.co.uk
SMTP (outgoing) server: smtp.petpromises.co.uk
Username: generalenquiries AT petpromises DOT co DOT uk
Password: As specified
Mail server IP address: 213.171.216.1 (Cluster 1)
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