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  1. #1
    Join Date
    Jul 2005
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    Charlottesville, VA
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    Default Order total incorrect with discount pricing group + tax

    Hello.

    I've just updated from 1.3.0.2 --> 1.3.5

    I'm having a problem with order total when customer is a member of a 100% discount pricing group and pays state tax.

    Member of discount group: yes, pays tax: no

    order total is correct.


    Member of discount group: no, pays tax: yes

    order total is correct

    Member of discount group: yes, pays tax: yes

    order total is wrong.

    Here's my order total configuration.



    Here's an example:



    I'd love to hear some ideas how to fix this.

    thanks!!!

    ---Diana

  2. #2
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: Order total incorrect with discount pricing group + tax

    If you use re-calculate tax = none, the tax will be correct based on the original subtotal.

    Scott
    Scott C Wilson, That Software Guy, Plugin Moderator
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

  3. #3
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    Default Re: Order total incorrect with discount pricing group + tax

    ... or include shipping = false in your order total config for group discount. This should leave him only paying the shipping, which you might be able to get rid of via a coupon.

    Good luck,
    Scott

    PS> 100% off? What's the URL of your store? :)
    Scott C Wilson, That Software Guy, Plugin Moderator
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

  4. #4
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    Jul 2005
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    Default Re: Order total incorrect with discount pricing group + tax

    Thanks very much for your suggestions, swguy!

    I poked around with the various re-calculate tax = none settings on group pricing and tax exempt, and finally came up with something that works correctly!

    The 100% discount is so our sale reps can order samples from our store!

    ---Diana

  5. #5
    Join Date
    Feb 2006
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    Default Re: Order total incorrect with discount pricing group + tax

    Glad it's working. I've said before on other threads that I think the easiest, most readily explainable discounting model should use re-calculate tax = none and include tax = false; this is certainly the way most retail bricks and mortar outlets work. Of course, this can cause problems for people who have to use VAT, etc. so YMMV.

    Good luck,
    Scott
    Scott C Wilson, That Software Guy, Plugin Moderator
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

 

 

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