Install Hangs at Database Setup step

[czone]

I'm doing a new install and after I enter in my database info on the Database Setup page & click Save Database Settings, nothing happens.

It appears to do some processing for a while, then I get a blank page.

When I check the database, no tables are created.

I'm not sure what to check or change to make the install continue.

Any ideas?

ZenCart Version 1.3.5
MySql Version: 4.0.25 nt-max
PHP Version: 4.3.11
Web Server: IIS 6.0

Thanks in advance.

czone

[superprg]

It appears to do some processing for a while, then I get a blank page.

That usually happens when it encounters an error
Can you see what is written in your configure.php file?
Thanks
San

[czone]

I looked at both Configure.php files and both had the correct database, username, passwords, and host name in them. I did not see any errors or error messages in the Configure.php files.

Is there somewhere else I could look for an install log file or something like that to see if the install process created an error?

Thanks,
Dave

[superprg]

Well, are you able to connect to database
Make a script test.php and test it

<?php

//Change these values for your system
$host="localhost";
$username="root";
$password="";
$database="zencart";

mysql_connect($host,$username,$password) or die("Cannot connect to Mysql");
@mysql_select_db($database) or die("Unable to select database");

?>

[Vger]

Sometimes when you create a database you don't realise what the full name is meant to be. For instance, if you create a database called 'zencart' and input just 'zencart' during the install, what the server may actually be looking for (as a db name) is yourdomain_com_-_zencart

Try that.

Vger