I'm not sure where to look to check configuration for this.
I sell several virtual products in my online bookstore. Those items, of course, rely on Freeshipper, which is enabled.
When those items are in an order along with regular, shippable items, the shipping cost for the total order is 0, and no other shipping methods display.
I am using MZMT (MultiGeoZone MultiTable) mod for domestic shipping, and a modified USPS module that adds S&H percentage based on total value for international shipping.
Here's my freeshipper settings:
Enable Free Shipping
Free Shipping Cost
thanks in advance!!
You can try this out in my online store: put any book in your cart (they all have weights) and then add this item, a downloadable, purchaseable PDF:
That item's shipping is configured this way:
Product is Virtual: [X] Yes, Skip Shipping Address [ ] No, Shipping Address Required
Warning: This product is marked - Free Shipping and Skips Shipping Address
No shipping will be requested when all products in the order are Virtual Products
Always Free Shipping: [ ] Yes, Always Free Shipping [X] No, Normal Shipping Rules
[ ] Special, Product/Download Combo Requires a Shipping Address
Its weight is 0.
I have a free downloadable PDF also, but that one does not interfere with applying correct shipping charges to the rest of an order.