Results 1 to 3 of 3
  1. #1
    Join Date
    Oct 2006
    Posts
    2
    Plugin Contributions
    0

    Default Authorize.net (AIM) issue

    Hello,
    for my shopping cart, I have enabled the Paypal and Authorize.net payment modules. The Paypal is working fine and I am having no problems. When I try to use the Authorize.net module, I get the following error when I try a transaction:

    "The merchant login ID or password is invalid or the account is inactive. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance."

    I believe it is called Error 13.

    I called Authorize.net and they said my login ID and transaction key are both Correct and Active.

    Does anyone have any ideas? The guy at Authorize.net said that there may be an issue where the zencart is not connecting to the proper URL. I wouldn't know where to begin with that, though.

    FYI, I am using the most currect version of Zencart.

    Thanks

  2. #2
    Join Date
    Oct 2006
    Posts
    2
    Plugin Contributions
    0

    Default Re: Authorize.net (AIM) issue

    In addition, I have another Zencart on a different website with a different webhost (but same Authorize.net account and password) and that works fine.

    Is there anything I can fix on my server to make this work?

    Thanks.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,673
    Plugin Contributions
    6

    Default Re: Authorize.net (AIM) issue

    Check for typos on like letters/numbers ...

    For example, if you copy the Login and key from the working site and paste it to the broken site ... does it now work?

    Are both sites on the same server?

    If not, does the broken site have curl installed?

    If all appears right and still broken ... uninstall, reinstall and reconfigure AuthorizeNet AIM ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •