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  1. #1

    From bad to worst..... arrrrrrhhhhh HELP HELP

    hi all,

    since upgrading to 1.3.5 verison i havent been able to received sales through email or credit card numbers. from there no emails were sent either to customer or admin email. but logging on to admin order is there.

    also when a customer pays by CC the middle eight digets are gone and thus have to contact the customer.

    i tried to update to 1.3.6 and it gone for the worst. after summiting the final "confirmation" it simply dislays email error

    what files can i reload up to overwrite to fix this.

    what files are read after this command

    /catalog/index.php?main_page=checkout_confirmation

    Love you all if you can help
    Craig

  2. #2
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    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    i tried to update to 1.3.6 and it gone for the worst. after summiting the final "confirmation" it simply dislays email error
    You need to post the exact error or no one can help.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3

    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    Error as above, after submitting the final confirmation get this error as below.

    http://www.scientificsales.co.nz/image2.jpg

  4. #4
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    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    The link you posted for the image does not work.

    Perhaps you're referring to your earlier post on this topic?
    http://www.zen-cart.com/forum/showthread.php?t=49825
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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  5. #5

    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    sorry, are doing some desprete changes

    http://www.lacrossetechnology.co.nz/image2.jpg

    Just wondering here if some files are curropt or missing?

    Craig

  6. #6
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    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    What are your settings in Admin->Configuration->Email Options ?

    (without the SMTPAUTH password)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7

    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    http://www.scientificsales.co.nz/image2.jpg

    smtp details are blank and havent been touched.



    SMTP Email Account Mailbox YourEmailAccountNameHere
    SMTP Email Account Password YourPasswordHere
    SMTP Email Mail Host mail.EnterYourDomain.com
    SMTP Email Mail Server Port 25
    Convert currencies for Text emails £,£:€,€
    E-Mail Transport Method


    Craig

  8. #8
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    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    How about ALL the settings, and not "just" the smtp ones.

    Also, please describe your hosting environment ...
    - version of Linux/Windows
    - version of Apache/IIS
    - version of PHP
    - name of host, and their URL, and which plan you're on
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9

    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    sorry http://www.scientificsales.co.nz/image3.jpg forgot to change the number, this is the other settings.

    beleived to be Linux, will check.

    Craig

  10. #10
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    Default Re: From bad to worst..... arrrrrrhhhhh HELP HELP

    perhaps a copy/paste will make it simpler?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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