I have a customer that phoned me today, saying he gets an error when trying to add a product to his shopping cart.
He described it as the Forbidden page and said the page said something like "additionally, a 404 was found".
So it sounds like the page is missing. However, while on the phone I walked through it on my computer and it worked just fine. And I've received a dozen orders today and all is good.
He wondered if its because he uses a mac.
Is this possible??
It happens at the moment he hits the "add to cart" button.
I don't know where to begin with troubleshooting. Any ideas? Thanks.
- Steven
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