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  1. #1
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    Default Internal Server Error 500 at Checkout Confirmation

    I have 99% of my site using overrides so the upgrade was quite simple.

    Everything loaded perfectly afterwards, in both admin and the store front. I was almost finished with my testing when i was checking out with a test order and right as i clicked "Confirm my order" it went to Internal Server Error 500.

    This link:
    Code:
    https://mysite.com/index.php?main_page=checkout_confirmation
    I have made no changes to my checkout_confirmation pages modules or templates. Thoughts?
    Last edited by Ajeh; 2 Nov 2006 at 06:47 AM. Reason: removed session id

  2. #2
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Tried with Classic template too.. same problem.

  3. #3
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Same error when creating new account.

    Code:
    https://mysite.com/index.php?main_page=create_account
    Last edited by Ajeh; 2 Nov 2006 at 06:48 AM. Reason: removed session id

  4. #4
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    ... and your server's errorlog is saying what, when this happens ?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Quote Originally Posted by DrByte View Post
    ... and your server's errorlog is saying what, when this happens ?
    [Tue Oct 31 20:39:45 2006] [error] [client 12.34.56.78] File does not exist: /home/mysite/public_html/favicon.ico
    [Tue Oct 31 20:09:35 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [7666] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 20:07:35 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [6671] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 20:01:39 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [1973] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:58:47 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [31395] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:55:06 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [29126] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:51:32 2006] [error] [client 12.34.56.78] File does not exist: /home/mysite/public_html/favicon.ico
    [Tue Oct 31 19:40:04 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [15435] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:39:47 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [14713] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:39:42 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [14685] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:38:13 2006] [error] [client 12.34.56.78] Premature end of script headers: /home/mysite/public_html/index.php
    [13907] EACCELERATOR: PHP crashed on opline 30 of popen() at /home/mysite/public_html/includes/classes/class.phpmailer.php:404
    [Tue Oct 31 19:35:57 2006] [error] [client 12.34.56.78] File does not exist: /home/mysite/public_html/favicon.ico

  6. #6
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Quite baffling since those files haven't changed since February.

  7. #7
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    What happens if you change your Email Transport method to "php" instead of "sendmail" ?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Quote Originally Posted by DrByte View Post
    What happens if you change your Email Transport method to "php" instead of "sendmail" ?
    You mean smtp? There is no php option in the Configuration->Email Options screen. Anyway I had to rollback.. Sendmail is working fine once again in my rolled back v1.3.5 so I dont know if that would be the problem. I'll wait to see if something is uncovered from this and maybe try installing fresh on a test site before trying 1.3.6 again.

  9. #9
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    "php" was added in the 1.3.6 database-upgrade, as another method.
    True, SMTP would be another potential option.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Internal Server Error 500 at Checkout Confirmation

    Quote Originally Posted by DrByte View Post
    "php" was added in the 1.3.6 database-upgrade, as another method.
    True, SMTP would be another potential option.
    ah ok.. i looked after i had rolled back so thats probably why I didnt see it.

 

 
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