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  1. #1
    Join Date
    Mar 2006
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    Default Checkout not working.

    I just finished transferring my cart and databse from one server to another, and everything works fine, except for when the login page is supposed to come up...(eg. - checkout, login, etc.). The cart is at ww2.ptfc.us. Thanks for the help.

  2. #2
    Join Date
    Jan 2005
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    Default Re: Checkout not working.

    I'm having the same problem. I noticed that the url that pulls up the page not found has an extra question mark in it where it should have an ampersand. Does any one know where to change the redirect?
    Levi Senft

  3. #3
    Join Date
    Jun 2003
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    Default Re: Checkout not working.

    Check your config files.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
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    Default Re: Checkout not working.

    Quote Originally Posted by Kim View Post
    Check your config files.
    My config file looks good....is there a particular part to check, and what should it be?

    Thanks,

  5. #5
    Join Date
    Nov 2006
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    Default Re: Checkout not working.

    Hi,
    i had the same problem the other day after installing 1.3.6, not 100% on this but i think it will solve your problem.

    when you changed servers, did you take you ssl cert with you (dedicated cert)?
    if not and you are using a shared ssl cert (maybe a 3rd party hosting company), you need to make sure that your secure servers address is:

    https://www.secure_server.co.uk/yourdomain.com

    instead of:

    https://yourdomain.com

    just that if you dont, your ssl cert will be valid, but it will not match your domain causing security problems, where as the 1st option will locate your host secure server first, matching the ssl and domain.
    hey presto - problem solved

    sorry but i have lost the post what i used to locate the php files to change, but if you reinstall, you can enter the servers correct name there.

    hope this has help, good luck

    wez

  6. #6
    Join Date
    Mar 2004
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    16,042
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    Default Re: Checkout not working.

    I dont see a blank page,
    I see an error
    Fatal error: Call to undefined function: zen_js_zone_list() in /home/ww2ptcs/public_html/includes/modules/pages/login/jscript_addr_pulldowns.php on line 35
    Zen cart PCI compliant Hosting

  7. #7
    Join Date
    Jan 2004
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    Default Re: Checkout not working.

    Quote Originally Posted by Merlinpa1969 View Post
    I dont see a blank page,
    I see an error
    Fatal error: Call to undefined function: zen_js_zone_list() in /home/ww2ptcs/public_html/includes/modules/pages/login/jscript_addr_pulldowns.php on line 35
    This error suggests you didn't properly upgrade all your /includes/functions files.
    .

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  8. #8
    Join Date
    Nov 2006
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    Default Re: Checkout not working.

    Has anyone found an answer to this problem yet?
    I have a blank checkout page and login page. I have not tried to move the store or upgrade it. All I have done is re-upload the login files but this has done nothing. Thanks

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Checkout not working.

    Are your secure pages all blank?

    If you were to go to your main page and change it to your secure URL does it suddenly become blank as well?
    Linda McGrath
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  10. #10
    Join Date
    Nov 2006
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    Default Re: Checkout not working.

    It seems like my SSL stuff is messed up anyway. I've taken the code out of my configure.php and it doesn't look like the SSL is even switched on. My store URL is http://www.katzeye.co.uk/photoshop/
    Apologies if any of this is obvious...i'm quite new to the shopping cart game and in a bit of a hurry to boot ;)

    // Define the webserver and path parameters
    // Main webserver: eg, http://localhost - should not be empty for productive servers
    define('HTTP_SERVER', 'http://katzeye.co.uk');
    // Secure webserver: eg, https://localhost - should not be empty for productive servers
    define('HTTPS_SERVER', 'https://katzeye.co.uk');
    // secure webserver for checkout procedure?
    define('ENABLE_SSL', 'false');
    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_CATALOG', '/photoshop/');
    define('DIR_WS_HTTPS_CATALOG', '/photoshop/');

    *Edit* P.S. my store is version 1.3.5 installed through fantastico

 

 
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