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  1. #1
    Join Date
    Sep 2006
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    Default Unable to Change Download Times Expire

    I am allowing my customers an unlimited amount of time in which to download their files, but only two chances to download. I have my defaults in Config->Attribute Settings set to "0" for # of days and "2" for number of time. I have even set this in the product attributes for each product. However, after checkout, I get an "Unlimited" time and "---***---" (unlimited?) amount of remaining downloads. Anyone know what the deal might be?
    John L.
    MultiMedia Designer

  2. #2
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    Default Re: Unable to Change Download Times Expire

    Anyone know what the problem might be?
    John L.
    MultiMedia Designer

  3. #3
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    Default Re: Unable to Change Download Times Expire

    Anyone...?
    John L.
    MultiMedia Designer

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unable to Change Download Times Expire

    Currently, 0 days means unlimited downloads ...

    Are you wanting this to also be blocked based on attempts? Meaning while they can wait forever to try for the downloads because of the 0 days ... they only get 2 chances to do so ...
    Linda McGrath
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  5. #5
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    Default Re: Unable to Change Download Times Expire

    Linda,

    That's correct... I would like the customer to have an unlimiter amount of time in which to download, but they can only download the product twice. Is this not feasible at the moment? Do you have any suggestions?
    John L.
    MultiMedia Designer

  6. #6
    Join Date
    Sep 2004
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    1,388
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    Default Re: Unable to Change Download Times Expire

    Admin > Catalog > Downloads Manager > [choose download] > "Edit" button

    Look for "Max Days" and "Max Downloads" in the sidebox.
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  7. #7
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    Sep 2006
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    Default Re: Unable to Change Download Times Expire

    I've tried that and it still doesn't seem to work. It seems like what Linda is saying is that if there is an unlimited amount of time to download then zencart automatically generates an unlimited amount of downloads. Does anyone else have this problem?
    John L.
    MultiMedia Designer

  8. #8
    Join Date
    Sep 2004
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    Default Re: Unable to Change Download Times Expire

    Then how about setting the max days to a ridiculously high number, like 999999?
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  9. #9
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    Default Re: Unable to Change Download Times Expire

    I'm considering that...

    I would just rather have it say unlimited under link expires than a whole date.
    John L.
    MultiMedia Designer

  10. #10
    Join Date
    Sep 2004
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    Default Re: Unable to Change Download Times Expire

    If all your downloads are set in this manner, you could hardcode that text into your template, bypassing the display date variable set when viewing a downloadable product.
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

 

 
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