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  1. #1
    Join Date
    Oct 2006
    Posts
    15
    Plugin Contributions
    0

    Default Delete or reset Pending Orders?

    For some reason, my Pending section under "Orders" shows I have 2 pending orders... but, when I click on it, there is nothing in there. Is there a way to reset this to zero?

    I can't figure this out so any help would be appreciated. Thank you.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,666
    Plugin Contributions
    6

    Default Re: Delete or reset Pending Orders?

    Check to ensure that in the Modules ... Order Totals ... you have the Total installed ...

    Then check to see if you can search for the Order by Order number on the Customers ... Orders ...

    If so, you are missing the Total on these orders so they are not displaying ...

    Also, you can check via phpMyAdmin and browsing the orders table to see if you do, in fact, have orders ...

    You may be missing data when the orders are created ...
    Linda McGrath
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