hi all,
since upgrading to 1.3.5 verison i havent been able to received sales through email or credit card numbers.
is there some file i should be checking? have gone into payment options and checked email address, email address works fine.
Craig
hi all,
since upgrading to 1.3.5 verison i havent been able to received sales through email or credit card numbers.
is there some file i should be checking? have gone into payment options and checked email address, email address works fine.
Craig
Have you tried uninstalling the modules and reinstalling them?
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
Thanks for that, is the modules in the /catalog/includes folder?
have also just descovered that customer arent getting the order emails as well, or and change in status.
Craig
What are you settings in the Admin> Configuration> Email Settings section?
NoTE: if you use SMTP Auth remove your password
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
I'm having the same problem. Customers are receiving their emails, but the client didn't get his with the middle 8 of the credit card. He did, however, receive copies of the customer order mail, so the email system is working ok.
Any thoughts why he wouldn't get the cc order info too?
Check the Modules ... Payments ... and edit the CC ... is there a valid email address in there?
When in doubt, uninstall and reinstall the Credit Card cc Payment Module and reconfigure ...
Linda McGrath
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Typical causes for "other emails" to work but the CC Middle Digits to "not" work is the fact that these emails are very small and often end up in the spam box or junkmail folder. Sometimes they are discarded before they get to you.
They are sent in the same manner as other emails.
Causes for "all" emails to not be sent properly stem from a number of possibilities depending on the configuration of your hosting environment.
Several troubleshooting options are documented here:
http://www.zen-cart.com/wiki/index.p...Email_Problems
.
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Hi Dr Byte,
This is 2 different issues, since upgrading to 1.3.6 we now not only get no email but page errors.
just wondering what files are handled after the "Comfirmation" of the order.
will reload and check if they exist?
Thanks very much for you help
Craig
This sounds like the same problem I'm having. I'm using sendmail, and it doesn't matter what payment option they select. The specific pager error is "Email Error: " and that's it. I also get the same indication when I try to send an e-mail from the admin screen. Just point me in the right direction!
-Roger
Have you tried using STMP?
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
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