I can't login to the Admin after moving my ZenCart to another directory. When I try, I get just a white screen.
I had everything working, but my client changed the domain name. While adding the new domain name, I had trouble using the existing successful ZenCart directory for the new domain name, so I created a new directory for the new domain. Then I moved everything into the new directory, and the store works fine.
Trouble is, I can't login to the Admin to add new products, etc.
I looked all around in the Support Site, and found the suggestions below, and tried them all --
In most cases of difficulties logging in to the Admin area, the problem is one of:
1. Admin pages won't show at all, or show without styling.
In this case, try temporarily renaming the /admin/.htaccess file to htaccess_bak to see if things operate differently. If they do, then you need to work with your webhost to find the right way to use the supplied .htaccess security protections on your site.
2. Something may be wrong with the way your site is configured to handle PHP "sessions".
This is more difficult to resolve. Start by clearing your browser cache and clearing all cookies. Then check to be sure that you do NOT have any software firewall applications running on your PC, as they may have been set to "disable session cookies". Also, make sure your browser IS allowed to accept cookies, esp from your own domain. Check your server's errorlog to determine if any errors are occurring at the time of the failure to login.
3. The most common problem is not having the HTTPS address correct in the includes/configure.php and admin/includes/configure.php
If these suggestions don't work, note them, and post to the forum listing what steps you've already taken.
Okay, I tried all of those things. Also tried using the The Fix Cache Key utility.
Still have the same result -- the store works, but I can't login to Admin. I get just a white screen.
Can anyone help with this?