Thread: contact page

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  1. #1
    Join Date
    Nov 2006
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    Default contact page

    Hi again

    I have a little problem my contact page, when somebody fill the form I never receive these messages. what? is there anything more to configure than the email options in the administrator panel?

    thanks in advance

  2. #2
    Join Date
    Apr 2006
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    Default Re: contact page

    Do you get other emails from your store? For example, if you sign yourself up, do you get a confirmatory email? If you place an order successfully, do you get two emails - one as the customer and one as the store owner?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
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    Default Re: contact page

    I had this problem. I fixed it by adding an email address (in the format specified) in Admin > Configuration > Email Options > Set "contact us" email dropdown list.

    I previously had nothing specified in this field and was not receiving emails.

  4. #4
    Join Date
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    Default Re: contact page

    Hello

    I require some assistance, Please

    When I fillout the form on th econtcat us page, and click send, nothing happens.

    Hovering over the button, does not indicate a url in the status bar.

    my site is www.protrolley.com

    Thanks

  5. #5
    Join Date
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    Default Re: contact page

    Quote Originally Posted by u761877 View Post
    Hello

    I require some assistance, Please

    When I fillout the form on th econtcat us page, and click send, nothing happens.

    Hovering over the button, does not indicate a url in the status bar.

    my site is www.protrolley.com

    Thanks
    Your problem looks rather different to the ones above. Looking at your URLs I suspect that you are using a URL rewriter and that this is not correctly formulating, or decoding the URL to which you go when you click send on the contact page.

    I recommend that you check out the support thread for the particular URL rewriter that you are using and if the problem isn't already covered there, post the question in that thread as its where you're most likely to find somebody with useful info.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
    Join Date
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    Default Re: contact page

    OK. Thank you

    I have tried it with the SEFU switched off, but my main concern is that the actual button is not doing anything.

    When you hover over it, the bottom information bar does not display the intended URL, where as the "Back" button does.

    Thanks

    Mike

 

 

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