Account Creation is not working

[joshlfisher]

I am running ZC 1.3.7, and just recently discovered that customers cannot create new accounts! My website is throughmylensphotography.com/store
If a ZC Guru wants, I can get you an admin login.
What happens is that you go to the main site, click the link to login/creat an account, fill in all your details, and hit submit. The page then reloads, clears all the fields and you have to start over! PLEASE help me!

recreate session is False.

[Ajeh]

What happens if you turn off the SEFU URLs?

What are your settings in Configuration ... Sessions ...

[joshlfisher]

Session Info:

Session Directory /kunden/homepages/7/d165971201/htdocs/store/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session False
IP to Host Conversion Status false


With SEFU off, I get an error to select a Country form the list, even if I select it.

[Ajeh]

And if you switch to the Classic template?

Is this an upgrade from a previous version? If so, what version and how did you do the upgrade?

[joshlfisher]

OK, switching to the classic template, it works. But my custom template - even replacing the create_account, login, and logoff files, still does not.
The sign-up page is missing the state field label, and even though I have specified a drop down box, only a textarea field is displayed. Upon clicking submit I get an error that I have not selected a country, even though I have.

[swguy]

Just a crazy idea - double check includes/modules/pages/create_account and create_account_success. I fat-fingered the upgrade on these files and broke account creation too. By chance has your template overridden these and not merged them?

Good luck,
Scott

[joshlfisher]

No, I'm not overriding them.

[Plaqueman]

And if you switch to the Classic template?

Is this an upgrade from a previous version? If so, what version and how did you do the upgrade?

Ajeh I have the exact same problem that is fixed when I switch back to Classic Template. I have recently installed a new version of 1.37 and taken the database from 1.30 and run it through the database upgrade procedure twice as it asked for.

Any help is appreciated.

[Ajeh]

You are missing updates on your templates and ovderrides that are in v1.3.7 and you have not added to your customized files ...

Beyond Compare from scootersoftware.com is a handy program for doing comparrisons of files between versions as well as between templates to help locate these changes that have been over looked ...

[joshlfisher]

Thanks! I just re-installed and started from scratch. I needed to redo the template anyway!