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  1. #1
    Join Date
    Dec 2006
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    Default Forbidden ERROR Help

    I get this error when i try to edit one of my EZ pages can someone tell me why? I never did the other day

    You don't have permission to access /shoppe/admin/ezpages.php on this server.

    Forbidden

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the reques

  2. #2
    Join Date
    Aug 2005
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    Default Re: Forbidden ERROR Help

    a "404" error generally indicates that the link does not exist.

    Check your link information
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  3. #3
    Join Date
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    Default Re: Forbidden ERROR Help

    well i tried again since the link is on the site and works on the page it says a 404 but the browser has it as a 403 Forbidden i dont understand why i just did an edit not long ago

  4. #4
    Join Date
    Dec 2006
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    Default Re: Forbidden ERROR Help

    ok i tested all my other pages in the EZ pages and they will let me edit this was the only one i cant so the only way to edit i had to delete the page and make a new one once i did this i tried to edit again and it gave the same error why is that and only on this page

  5. #5
    Join Date
    Jan 2007
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    Southern California
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    Default Re: Forbidden ERROR Help

    Was this problem ever resolved for you?

    I'm following the step by step instructions list under
    FAQ:Template Customization and I'm on the
    How do I create a new custom template?

    I'm down to the last part where it tells you to go into Admin and I'm receiving this error

    Forbidden

    You don't have permission to access /lilleypadgifts/testshop01/includes/templates/my_template/images/ on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    When I try to view the site, it looks odd, I'm guessing because its not pulling in the correct images.
    What have I done now? Did I break it for good this time?

    Help ~

  6. #6
    Join Date
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    Default Re: Forbidden ERROR Help

    I'm down to the last part where it tells you to go into Admin and I'm receiving this error
    When you are getting this error - from the above statement are you thring to get to www.your Domain.com/admin - ???? or
    www.your Domain.com/your_store-shop/admin - ????
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  7. #7
    Join Date
    Jan 2007
    Location
    Southern California
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    Default Re: Forbidden ERROR Help

    I'm actually in Tools/Template Selection/My Custom Template (like the instructions show) and its when I was clicking on the Preview that it would come up.
    I did write to my hosting service and this is what they said...

    Hi,

    I have looked into your issue and found that the ".htaccess" file present at "/home/jnothing/public_html/lilleypadgifts/testshop01/includes" path is creating problem.I have renamed that to ".htaccess_1" then try the link that you provided, and that is working now.So,check your ".htaccess" file on the above given path.


    Please let us know if you need further assistance.


    I don't really understand all of that, but I now get a blank page instead of a error.
    What I REALLY wanted, were the green colors that the sample had, how can I place in my created directory (my_template/images) the colors that were seen before? Now I have odd colors, like pink and peach on the left and purple and teal on the right. The greens sorta matched with my logo.

    Thanks ~

  8. #8
    Join Date
    Aug 2005
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    Default Re: Forbidden ERROR Help

    Preview only fuctions if there is a snaoshot of the template included with the template.

    Normally do not try to preview as this is not a live "preview" but only a jpg shot of this template and only if included. Just select update and then refresh your shop view.

    Oh!!! and do not forget to reset the sideboxes - admin > tools > layputboxes controller > reset
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  9. #9
    Join Date
    Jan 2007
    Location
    Southern California
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    Default Re: Forbidden ERROR Help

    I think I already did that. They were all turned off and I clicked reset as it showed in yet ANOTHER group of instructions.
    Now, about getting the clolors back, can I just copy the image file ... the one just outside of my_template folder? or will that bring on a whole new set of problems?
    I really liked the "look" of the sample site with the greens.

  10. #10
    Join Date
    Aug 2005
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    Default Re: Forbidden ERROR Help

    What you have most probably done is to create your template based upon the template_default fileset with the color collage meant to assist you in finding these in the stylesheet.

    Check your PM's
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