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  1. #1
    Join Date
    Jan 2007
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    7
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    help question Currency symbol on Order confirmation email!

    HELP! The order confirmation email is showing these odd characters before the currency, I just can't seem to find how to correct it.

    Example:
    Products
    ------------------------------------------------------
    1 x Test product 1 = £14.95
    ------------------------------------------------------
    Sub-Total: £14.95
    Per Item (Best Way): £2.50
    Total: £17.45

    Any help would be much appreciated!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Currency symbol on Order confirmation email!

    To manage special characters on e-mails there is a translator Configuration ... E-Mail Options ...
    Convert currencies for Text emails
    What currency conversions do you need for Text emails?
    Default = £,£:€,€
    Check that as sometimes it can get corrupted on an import, update, etc.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  3. #3
    Join Date
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    Default Re: Currency symbol on Order confirmation email!

    Yay, it worked! Thank you very much.
    Last place I thought of looking!!!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Currency symbol on Order confirmation email!

    I had to put the silly thing for those emails somewhere ... so I thought gee ... where should I put this email translation stuff ... hmm ...

    Thanks for the update that this fixed your text email issues ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Jan 2007
    Posts
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    Default Re: Currency symbol on Order confirmation email!

    I should have said:
    Never thought of looking there, silly me!!! It's easy when you know how!
    Thanks again.

  6. #6
    Join Date
    Aug 2006
    Posts
    4
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    help question Re: Currency symbol on Order confirmation email!

    I may feel very stupid after this post but I could not find anything to do with translation of symbols for email in Configuration > E-Mail Options

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Currency symbol on Order confirmation email!

    Should be the last one on the Configuration ... E-mail Options ...
    Convert currencies for Text emails
    What currency conversions do you need for Text emails?
    Default = £,£:€,€
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Aug 2006
    Posts
    4
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    Default Re: Currency symbol on Order confirmation email!

    Zen Cart 1.3.7
    My options in Configuration > E-Mail Options are:

    E-Mail Transport Method
    E-Mail Linefeeds
    Use MIME HTML When Sending Emails
    Send E-Mails
    Verify E-Mail Addresses Through DNS
    Email Archiving Active?
    E-Mail Friendly-Errors
    Email Address (Displayed to Contact you)
    Email Address (sent FROM)
    Emails must send from known domain?
    Email Admin Format?
    Send Copy of Order Confirmation Emails To
    Send Copy of Create Account Emails To - Status
    Send Copy of Create Account Emails To
    Send Copy of Tell a Friend Emails To - Status
    Send Copy of Tell a Friend Emails To
    Send Copy of Customer GV Send Emails To - Status
    Send Copy of Customer GV Send Emails To
    Send Copy of Admin GV Mail Emails To - Status
    Send Copy of Customer Admin GV Mail Emails To
    Send Copy of Admin Discount Coupon Mail Emails To - Status
    Send Copy of Customer Admin Discount Coupon Mail Emails To
    Send Copy of Admin Orders Status Emails To - Status
    Send Copy of Admin Orders Status Emails To
    Send Notice of Pending Reviews Emails To - Status
    Send Notice of Pending Reviews Emails To
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend
    Contact Us - Show Store Name and Address
    Send Low Stock Emails
    Send Low Stock Emails To
    Display "Newsletter Unsubscribe" Link?
    Audience-Select Count Display
    SMTP Email Account Mailbox
    SMTP Email Account Password
    SMTP Email Mail Host
    SMTP Email Mail Server Port

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Currency symbol on Order confirmation email!

    Could you please look in the Tools ... Server Info ...

    Then copy everything from below the Menubar and up to and including the PHP vX.xx ...

    Sounds like an incomplete upgrade or missing settings in your database ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Aug 2006
    Posts
    4
    Plugin Contributions
    0

    Default Re: Currency symbol on Order confirmation email!

    Server Host: xxx.yyyy.com (209.68.4.191)
    Database Host: db107a.pair.com (216.92.xxx.yyy)
    Server OS: FreeBSD 6.2-RELEASE-p1
    Database: MySQL 5.0.45-log
    Server Date: 11/12/2007 06:10:54
    Database Date: 11/12/2007 06:10:56

    Server Up Time: 6:10AM up 6 days, 2:44, 0 users, load averages: 0.12, 0.06, 0.04
    PHP Version: 5.2.3 (Zend: 2.2.0)
    HTTP Server: Apache/2.2.4

    Zen Cart
    Zen Cart 1.3.7
    Database Patch Level: 1.3.7
    v1.3.7 [2007-06-20 15:07:58] (Fresh Installation)
    PHP Logo
    PHP Version 5.2.3

 

 
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