Do you have Free Shipping freeshipper Shipping Module installed?
Does 0 weight mean Free Shipping? Check your settings in Shipping/Packaging ...
Is this product marked Always Free Shipping? If so, turn on Free Shipping freeshipper ...
Do you have Free Shipping freeshipper Shipping Module installed?
Does 0 weight mean Free Shipping? Check your settings in Shipping/Packaging ...
Is this product marked Always Free Shipping? If so, turn on Free Shipping freeshipper ...
Linda McGrath
If you have to think ... you haven't been zenned ...
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Why does it happen for only certain zones/regions?
No idea.
Knowing your exact settings for things like these might help:
- Store Country
- Store Zone
- Zone Definitions and their sub-details
- Shipping module settings for all active/installed modules
- customer's address
- settings such as Ajeh mentioned, like how free-shipping is determined, whether weight=0 means free shipping, etc
Unless we can reproduce the problem, it's very difficult to offer a "fix".
.
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The fixes listed did not help. It only says we are not accepting payments. It does not say anything about shipping.
Knowing your exact settings for things like these might help:
United States
New York
Zones detail=United States-All zones
- Fed Ex & UPS shipping methods-no zones set
- I can pick any address in Mass
- free shipping is set to O
Is this Product setup up as a Virtual Product?
Is this Product setup as Always Free Shipping?
Is this Product a Download?
If this is a Download ... then this product is NOT a Virtual Product ...
If this is a Download ... then this product is NOT an Always Free Shipping Product ...
NOTE: If 0 weight means Free Shipping, then you should have Free Shipping freeshipper installed ...
Downloads when ordered by themselves know to skip the checkout_shipping ...
Downloads when ordered with other products know not to add to weight, item count or price on shipping methods ...
Note the error you have is the Payment error:
What payment methods are you using?Payment MethodWe accept: Visa MC AmEx Discover
Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.
Do these have zones on them?
Sorry ... miss read the problem and thought you had a shipping error but this is a payment error from what I am seeing on trying to order that download ...
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
Officially PayPal-Certified! Just click here
Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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I do not have zones on any of my payment methods.
I am using Credit Card, Check/Money Order, Paypal IPN, & Purchase Order.
Could you please go to the Modules ... Payment Modules ...
Click on Zen Cart Free Charger freecharger ... and click on Install?
A total order of $0.00 must have a payment module ... and for that to work you need the Zen Cart Free Charger freecharger ...
You can change the name if you like to Fred's Free Stuff or what ever you would like in the language files using your overrides directory ...
/includes/languages/english/modules/shipping/your_template_dir
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
Officially PayPal-Certified! Just click here
Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!
That seems to have worked, who thought given something away for free would be such a pain.
I just bought you a cup of coffee, thankyou for your help.
Glad that this worked out for you ...
Sorry that I misread the question and directed the help in the wrong direction initially ...
Thanks very much for your support ... we appreciate it!!
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
Officially PayPal-Certified! Just click here
Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!
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