Page 2 of 2 FirstFirst 12
Results 11 to 19 of 19
  1. #11
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: sorry, we're not shipping to your region -- on free items

    Do you have Free Shipping freeshipper Shipping Module installed?

    Does 0 weight mean Free Shipping? Check your settings in Shipping/Packaging ...

    Is this product marked Always Free Shipping? If so, turn on Free Shipping freeshipper ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  2. #12
    Join Date
    Dec 2005
    Posts
    19
    Plugin Contributions
    0

    Default Re: sorry, we're not shipping to your region -- on free items

    Why does it happen for only certain zones/regions?

  3. #13
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: sorry, we're not shipping to your region -- on free items

    Quote Originally Posted by infraredman View Post
    Why does it happen for only certain zones/regions?
    No idea.

    Knowing your exact settings for things like these might help:
    - Store Country
    - Store Zone
    - Zone Definitions and their sub-details
    - Shipping module settings for all active/installed modules
    - customer's address
    - settings such as Ajeh mentioned, like how free-shipping is determined, whether weight=0 means free shipping, etc


    Unless we can reproduce the problem, it's very difficult to offer a "fix".
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #14
    Join Date
    Dec 2005
    Posts
    19
    Plugin Contributions
    0

    Default Re: sorry, we're not shipping to your region -- on free items

    The fixes listed did not help. It only says we are not accepting payments. It does not say anything about shipping.

    Knowing your exact settings for things like these might help:
    United States
    New York
    Zones detail=United States-All zones
    - Fed Ex & UPS shipping methods-no zones set
    - I can pick any address in Mass
    - free shipping is set to O

  5. #15
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: sorry, we're not shipping to your region -- on free items

    Is this Product setup up as a Virtual Product?

    Is this Product setup as Always Free Shipping?

    Is this Product a Download?

    If this is a Download ... then this product is NOT a Virtual Product ...

    If this is a Download ... then this product is NOT an Always Free Shipping Product ...

    NOTE: If 0 weight means Free Shipping, then you should have Free Shipping freeshipper installed ...

    Downloads when ordered by themselves know to skip the checkout_shipping ...

    Downloads when ordered with other products know not to add to weight, item count or price on shipping methods ...


    Note the error you have is the Payment error:
    Payment MethodWe accept: Visa MC AmEx Discover

    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.
    What payment methods are you using?

    Do these have zones on them?

    Sorry ... miss read the problem and thought you had a shipping error but this is a payment error from what I am seeing on trying to order that download ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #16
    Join Date
    Dec 2005
    Posts
    19
    Plugin Contributions
    0

    Default Re: sorry, we're not shipping to your region -- on free items

    I do not have zones on any of my payment methods.

    I am using Credit Card, Check/Money Order, Paypal IPN, & Purchase Order.

  7. #17
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: sorry, we're not shipping to your region -- on free items

    Could you please go to the Modules ... Payment Modules ...

    Click on Zen Cart Free Charger freecharger ... and click on Install?

    A total order of $0.00 must have a payment module ... and for that to work you need the Zen Cart Free Charger freecharger ...

    You can change the name if you like to Fred's Free Stuff or what ever you would like in the language files using your overrides directory ...
    /includes/languages/english/modules/shipping/your_template_dir
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #18
    Join Date
    Dec 2005
    Posts
    19
    Plugin Contributions
    0

    Default Re: sorry, we're not shipping to your region -- on free items

    That seems to have worked, who thought given something away for free would be such a pain.

    I just bought you a cup of coffee, thankyou for your help.

  9. #19
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: sorry, we're not shipping to your region -- on free items

    Glad that this worked out for you ...

    Sorry that I misread the question and directed the help in the wrong direction initially ...

    Thanks very much for your support ... we appreciate it!!
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
Page 2 of 2 FirstFirst 12

Similar Threads

  1. Sorry, we are not shipping to your region..
    By GeorgeA in forum General Questions
    Replies: 1
    Last Post: 3 Aug 2010, 02:28 PM
  2. My Free Downloads: Sorry, we are not accepting payments from your region at this time
    By mvstudio in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 15 May 2010, 03:12 PM
  3. Sorry, we are not shipping to your region -- why?
    By touchclothing in forum General Questions
    Replies: 5
    Last Post: 27 Apr 2010, 05:01 PM
  4. Suddenly get "Sorry, we are not shipping to your region at this time" on free items?
    By sweetikins in forum Built-in Shipping and Payment Modules
    Replies: 15
    Last Post: 24 Oct 2009, 04:41 PM
  5. Sorry, we are not shipping to your region
    By charlesmckean in forum Built-in Shipping and Payment Modules
    Replies: 5
    Last Post: 29 Jun 2007, 01:48 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR