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  1. #1
    Join Date
    Dec 2006
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    198
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    Default When users try to checkout they get this...

    When I confirm instead of getting a download button I get this message:
    Email Error: Could not instantiate mail function.

    Any ideas?
    Thanks,
    Ashley

  2. #2
    Join Date
    Dec 2006
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    Default Re: When users try to checkout they get this...

    Anybody have any help for this problem? My users are getting really mad.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: When users try to checkout they get this...

    Are you able to use the Contact Us or the Admin Email?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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  4. #4
    Join Date
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    Default Re: When users try to checkout they get this...

    I don't know what that is.

    Site

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: When users try to checkout they get this...

    The question is ... do any of your emails work from anywhere in the Catalog or Admin?

    What version of Zen Cart are you running?

    Is this a clean install or an upgrade? If an upgrade from what version and how did you make the upgrade?

    What settings are you using for the Email Options for:
    Send Copy of Order Confirmation Emails To
    Send COPIES of order confirmation emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2>
    What are your settings for all of the Email settings up to the Send Copy of your Order Confirmation Emails?

    Has this ever worked?

    Has something changed on your server?

    When did this stop working if it worked before?

    What changes do you remember making since it last worked?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Dec 2006
    Posts
    198
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    Default Re: When users try to checkout they get this...

    I sent myself an email through the system. It worked. What happens is that people get that message completely by itself on a screen and no download link. But, when they check their email they get the link to their account there.

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: When users try to checkout they get this...

    None of the links in the top of your site work properly for My Account Shopping Cart etc.

    Could you post your file, from the server, without your username and password for:
    /includes/configure.php
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Dec 2006
    Posts
    198
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    0

    Default Re: When users try to checkout they get this...

    What version of Zen Cart are you running? 1.3.7 (it says the latest at the top)

    Is this a clean install or an upgrade? If an upgrade from what version and how did you make the upgrade? (clean install)

    What settings are you using for the Email Options for:

    Quote:
    Send Copy of Order Confirmation Emails To
    Send COPIES of order confirmation emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2>

    I did have a 0 here to make it to where it didn't send me 1000 emails a day. I switched it back to [email protected] which is what it was before.

    What are your settings for all of the Email settings up to the Send Copy of your Order Confirmation Emails?

    Has this ever worked?

    Has something changed on your server?

    When did this stop working if it worked before?

    What changes do you remember making since it last worked? Well, I answered my question by replying to your question. It was that I had changed the email to a zero. I changed it back and now it works. How can I make it so I don't get 1000 emails a day? LOL! Thanks for your help! I really appreciate it!

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: When users try to checkout they get this...

    Stop selling?

    If you leave it blank you will get no confirmation emails ...

    With your 1000s of sales a day ... remember us when you are rich and famous!
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Dec 2006
    Posts
    198
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    0

    Default Re: When users try to checkout they get this...

    LOL...It's a freebie. That's why so many sales. But, I should I make more than $5 I will definitely will remember you guys! :)

    Thanks so much!

 

 

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