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  1. #261
    Join Date
    Feb 2010
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    Default Re: Order Editor 1.3.7 Issues

    All sorted thanks for the help

  2. #262
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
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    Default Re: Order Editor 1.3.7 Issues

    Quote Originally Posted by JWMuk View Post
    All sorted thanks for the help
    and the issue was?? It helps others if you post the details of what your did..

  3. #263
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
    1,762
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    Default Re: Order Editor 1.3.7 Issues

    Quote Originally Posted by JWMuk View Post
    HI thanks this is the add on I used

    Edit Orders

    Download Now!
    File size: 19272 bytes
    Downloaded: 18481 times Zen Cart™ Version: v1.3.8
    Version: 1.5.3
    Last Updated: Aug 01 2008
    Author: Scott Turner

    I have also uploaded all the files and checked the text to change and everything as should be.
    it is possible you might have gotten a corrupt file when uploaded...servers can do that...soooo

    go here:

    http://www.zencartmod.com/index.php?...&products_id=3

    and get srturner47's version 2.3, it is the latest version and is stable. sorry for the bold type but it won't let me undo the bold...lol

    please remove the files that you uploaded before, replace the original file you edited then when you do the edit this time, copy/paste it from the instructions to the file you need to edit.

    Give it another try and see if it behaves.

  4. #264
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
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    32

    Default Re: Order Editor 1.3.7 Issues

    I wanted to post this update here too.. I'm quoting all the previous threads so anyone wanting to follow the history of this response can get ALL the details..

    With regards to the slight quirk I posted about previously where the back button is not functioning correctly when using Super Orders and Edit Orders together (see post below), here is the fix:
    http://www.zen-cart.com/forum/showpo...postcount=1676

    Quote Originally Posted by virtualomega View Post
    To fix this Back button issue:

    In edit_orders.php on line 659, find:
    Code:
                <td class="pageHeading" align="right"><?php  echo '<a href="' . zen_href_link(FILENAME_ORDERS,  zen_get_all_get_params(array('action'))) . '">' .  zen_image_button('button_back.gif', IMAGE_BACK) . '</a>';
    and replace with:
    Code:
                <td class="pageHeading" align="right"><?php  echo '<a href="' . zen_href_link(FILENAME_SUPER_ORDERS,  'page=1&oID=' . $oID . '&action=edit', 'NONSSL') . '">' .  zen_image_button('button_back.gif', IMAGE_BACK) . '</a>';

    With regards to the customer notification checkboxes in Edit Orders:
    In my own testing I have confirmed that the Edit Orders checkboxes work SLIGHTLY differently than the standard Zen Cart checkboxes.. Anyone using this module should be aware of this difference..

    In Edit Orders the customer only gets notified if BOTH checkboxes are selected..
    In the standard Orders manager and in Super Orders, the check boxes work as explained below (see also my original post on this below).

    PLEASE NOTE THE DIFFERENCE!!!

    In standard order management (or in Super Orders), the customer will be notified with the updated status as long as the "Notify Customer" checkbox is checked. (A "Status Only" e-mail notification) The comments are included in this SAME e-mail only if the comments check box is checked.. (A "Status + Comment" e-mail notification)

    In Edit orders you cannot send the customer a "Status Only" e-mail notification. In Edit Orders you can ONLY send a "Status + Comment" e-mail notification (which required BOTH checkboxes to be checked) or the customer is NOT NOTIFIED AT ALL.

    Previous posts on both of these issues:

    -------------------------------------------------------
    Quote Originally Posted by DivaVocals View Post
    After reading through all the hoopla on how to merge Edit Orders with Super Orders, I finally took a look tonight, and took a stab at it. (See details of the changes here: http://www.zen-cart.com/forum/showpo...postcount=1510) It's all working fine with a few quirks as follows:

    The Notify and Append checkboxes in Edit Orders do not work like the orders.php Notify and Append checkboxes.

    In Edit Orders the customer only gets notified if BOTH checkboxes are selected.. Is this by design??


    [FONT=Arial Black]In the original "Customers" > "Order", we have two checkboxes, one that says "Notify Customer" and one that says "Append Comments". If neither of the boxes are ticked, then the order history still updates with whatever is in the textarea.

    The original
    [/FONT]
    • [FONT=Arial Black]"Notify Customer" means send the customer the change in status email,[/FONT]
    • [FONT=Arial Black]"Append Comments" means add the comments in the textarea to the "change in status email".[/FONT]
    The other minor quirk is that the "Back" button on the edit_orders.php page only takes you back to the the Super Orders order list page (super_orders.php). I believe that it should take you back to the detail page of the order you were editing.. It's minor and I can live with it, but there is a fix this I'd be grateful to learn how to "fix" this..

    All in all, I'm pretty pleased that I got these two great mods playing together..
    Quote Originally Posted by srturner47 View Post
    DivaVocals - That's what I thought! But, before I coded v2, I tested Zen Cart to see how it would behave just in case. I found that both boxes needed to be checked and the status needed to be changed or a comment needed to be entered for it to send an email. So, in the spirit of sticking with how Zen Cart behaves, I made this do the same thing. As for the back button, I really don't know. I don't use Super Orders, and when I coded the changes for v2, I really didn't give any thought to how this would affect Super Orders. Glad you got it to work for the most part though!
    Quote Originally Posted by DivaVocals View Post
    **faints** OMG.. He spoke to me!!! (and I thought you were igging me all this time.. JUST KIDDING!!!) Got it, and this makes sense... I did a little refining on how the comments worked with Super Orders because it was just so darned confusing for my clients.. I changed the language files in my version to provide clear PLAIN ENGLISH translations of what checking the boxes means to make it clear for my clients..

    Anyway I could beg, plead, entice you to take a look at my modified Super Orders file and see if the answer is OBVIOUS?? PRETTY PLEASE????!!!!! I think it's an easy fix that I am missing HOW to execute..

    Me too.. I was pretty stoked that I managed to make it work..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #265
    Join Date
    Oct 2008
    Posts
    14
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    Default Re: Order Editor 1.3.7 Issues

    Quote Originally Posted by labraxmauler View Post
    Hi, srturner47! Thanks for your reply.

    Regarding your question, my answer is 'yes' but anyway I'll try to explain it all a little better:

    All products in my store have their prices and my customers make their purchases normally. After that, I can see all orders in 'Admin > Customers > Orders' with their different amounts. The problem comes when I use Edit Orders to add or remove products from an order: if I change something –even if it's only one product– the order total turns to '0.00'. I definitely can update the order and make changes, but product prices just don't add up to the order total.

    Besides, every product in the order still keeps its own price – it's only the order total that turns to '0.00'. If I then go to 'Admin > Reports > Customer Order-Totals' I can see all orders with their correct total amount. Strange, isn't it?

    Your sentence 'if your products have a price, your order total should have a price' makes a lot of sense, but I can't manage to find out why it doesn't work. Of course, I checked that the module is properly installed many times, but I haven't got much experience with PHP so there's nothing else I can do.

    Thanks for your kind help!
    Got similar problem and didn't find any solution. I just got 2.0.3 from srturner47's website. (Not 2.3 though.) Installed and it looks like it works fine until I found that any edit on the order will render the order total to zero. Except, if there is any shipping or extra charge in the order, then, it will be the sum of those values. The value for each item in the order shows correctly. Right now, what I do just to make it works is to edit the orders on ZenCart, then, using phpmyadmin to edit the "ordertotal" field manually.

    My Zencart is on 1.3.9b, A few mods installed which are FEC 1.7.3, Rubik CSS/JS Loader, Easypopulate, Image Handler, Sitemap. The Server config is Apache, PHP 5.2, MySQL 5.1. Anyone got the solution for that?

  6. #266

    Default Re: Order Editor 1.3.7 Issues

    I am using zencart 138a and using edit orders 2.3 but my group discount of minus xx euro changes to plus xx euro.
    This should have been fixed in an older version?
    Please help.

  7. #267

    Default Re: Order Editor 1.3.7 Issues

    mrtz - never seen that problem before. Strange... Don't know what to tell you as it doesn't do this for me...

    manageit -- this was fixed starting with v2. V2.0.3 just has a few extra bug fixes, it is essentially v2. Shouldn't do that. Doesn't do it for me. Make sure you use the STANDARD group discount name of ot_group_pricing The way it works is pretty crude -- it just looks for the names of the standard order total modules that Zen Cart comes with and flips these to minus instead of plus.

  8. #268
    Join Date
    May 2010
    Posts
    2
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    0

    Default Re: Order Editor 1.3.7 Issues

    First of all, excellent module!

    My question is: Is it possible to have the tax calculated and added to the total without having to hit "update"?

    I have in-state tax which gets correctly shown in the Product listing as "8%", but "Tax" amount is $0.00 and the tax is not added to the Total amount when the product is first added. After I click "update" the tax amount is shown and the total is updated as well.

    If I add any products after the first one the tax and total are recalculated successfully.


    Thanks!

  9. #269
    Join Date
    May 2010
    Posts
    21
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    Default Re: Order Editor 1.3.7 Issues

    zen cart 1.39a

    latest edit orders 2 version (just downloaded)

    i was able to add an item to my order but now the total is 0.00, removing the added item leaves it at 0.00

  10. #270
    Join Date
    May 2010
    Posts
    21
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    0

    Default Re: Order Editor 1.3.7 Issues

    just modified another order, same problem, total went to 0.00 I was able to edit it manually in the database but of course that's not very efficient

 

 
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