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  1. #1

    Default Please help - I can't reset my admin password

    As the title says...I just tried to log into my admin area but the password wasn't working. So after reading some of the topics, I rest the password etc according to this thread http://www.zen-cart.com/forum/showth...password+reset

    After doing all that, I still can't log in.

    Please help. All I want to do is to update my store :-(

    Kath
    www.mincke.com.au

  2. #2
    Join Date
    Aug 2004
    Location
    New York City
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    7,174
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    Default Re: Please help - I can't reset my admin password

    Are you trying to log into the admin with the user id Admin and the password admin?
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  3. #3

    Default Re: Please help - I can't reset my admin password

    Yes, I tried Admin with admin but it's not working.

    It was working last week with my admin and own password, but last night the login didn't work, so I tried the password reset etc.

    Now it's still not working :-(

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Please help - I can't reset my admin password

    Are you using prefixes on your database tables?

    Look in your files:
    /includes/configure.php
    /admin/includes/configure.php

    1 make sure the database name, username and password match

    2 make sure your URLs and paths are the same

    3 check to see if you have a Prefix set ... if using a prefix you need to alter the fix for the admin table so that you add the prefix to the statements and build the right database name ...
    Linda McGrath
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