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  1. #1
    Join Date
    Jan 2007
    Posts
    7
    Plugin Contributions
    0

    Default Pay Pal funds not appearing, orders ARE being created and logged...

    Using the current version.
    Store in question is here: http://www.surfhatteras.com/zen-cart
    Hosted by 1&1

    Followed everything to the letter here: http://zencartdemo.j-town.com/docs/3...2.4-1.2.5.html

    Problem... funds are not appearing in Pay-Pal! I set this up for a buddy, showed him the basic admin stuff, and figured he would be on top of it. Only two orders have come in, one yesterday, one from about two weeks ago. I guess the latest payment might not have shown up yet, makes sense, but the Jan. 29 sure should of!

    The cart is configured with some loopy attributes to mimic a downpayment ability, but I don't think that has anything to do with this. The orders show up in the cart, status is "Pending." I'd like to get this resolved ASAP.

    Should I retest the IPN? Ask the customers if their cards have been charged? Do I need to request show change from 1&1?

    Im really stumped, all the docs and posts here that I've read point towards an good config on my part. Apologies if I'm missing something obvious, just freaking out a little here...

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Pay Pal funds not appearing, orders ARE being created and logged...

    * - are the customers paying via PayPal funds, or credit card, or echeck?
    * - have their payments cleared the bank?
    * - do the transactions show up in your PayPal account ?
    * - here's a myriad of info and troubleshooting material: http://www.zen-cart.com/wiki/index.php/PayPal
    .

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