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  1. #1
    Join Date
    Feb 2007
    Posts
    3
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    0

    Default Products Wont Show Up - Please Help!

    Hello, I am having a problem with my products. In the Admin section under Categories and Products, it shows the quantity of products active in each category. However, when I click on the category to see the products, it only lists some of the products and not all of them.

    For example, I have a category called Rods and it shows there are 271 products active. When I click on the category to see/edit the products, only 9 of them are listed!

    What's causing this problem and how do I go about fixing it??

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Products Wont Show Up - Please Help!

    Did you import your products?

    Can you check if your products have a master_categories_id in the products table via phpMyAdmin?
    Linda McGrath
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  3. #3
    Join Date
    Feb 2007
    Posts
    3
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    0

    Default Re: Products Wont Show Up - Please Help!

    Hello, yes I did import my products using EZ populate and I checked in phpmyadmin. Next to the field 'master_categories_id', it shows 'int(11)' for the type, collection and attributes are blank, and 'No' for Null. Am I missing something that should be here?

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Products Wont Show Up - Please Help!

    If you browse the products table, each product should have a master_categories_id

    You may have a bad import in addition to missing data in the tables for:
    products
    products_description
    categories
    categories_description
    products_to_categories
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
    Join Date
    Feb 2007
    Posts
    3
    Plugin Contributions
    0

    Default Re: Products Wont Show Up - Please Help!

    Thanks for the reply, I'm not exactly sure what you though. Could you please elaborate or is there a help file that explains a solution for this problem? thanks

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Products Wont Show Up - Please Help!

    Find your database in phpMyAdmin ...

    Find the products table in your database ...

    Click on Browse ...

    Do all products have valid master_categories_id settings?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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