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  1. #1
    Join Date
    Dec 2005
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    cart error Free Shipping offered even though all free modules switched off!

    I used to offer free shipping for orders over £35. I'd now like to drop that offer and have disabled the option but my shopping cart refuses! It still stubbonly offers free shipping.

    I've tried disabling both "free options" and "freeshipper" or running them but stating Do I want to offer free shipping with "false" but it doesn't work.

    Is there an errant file I need to delete or override?

    Knowledgeable answers or wild guesses welcome (please state which you're submitting!!)
    shaggydogcrafts.com
    Craft Materials and Crafty Ideas

    harrisonwalton.info
    Colourful, contemporary tiaras & crowns

    fancyface.co.uk
    Face Painting in Thanet, Kent

  2. #2
    Join Date
    Oct 2004
    Location
    Southport, UK
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    12

    Default Re: Free Shipping offered even though all free modules switched off!

    How about a knowledgeable guess?

    admin > configuration > shipping/packaging you'll find Order Free Shipping 0 Weight Status probably set to 1 and you've not been entering weights for your products?
    The JSWeb Team
    www.JSWeb.co.uk
    PCI Compliant Host Provider (UK/IRELAND) - ZenCart Specialists

  3. #3
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    Default Re: Free Shipping offered even though all free modules switched off!

    Sadly that's not the answer.
    shaggydogcrafts.com
    Craft Materials and Crafty Ideas

    harrisonwalton.info
    Colourful, contemporary tiaras & crowns

    fancyface.co.uk
    Face Painting in Thanet, Kent

  4. #4
    Join Date
    Mar 2006
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    25
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    Idea or Suggestion Re: Free Shipping offered even though all free modules switched off!

    [QUOTE=Bryony;336346]I used to offer free shipping for orders over £35. I'd now like to drop that offer and have disabled the option but my shopping cart refuses! It still stubbonly offers free shipping.

    I've tried disabling both "free options" and "freeshipper" or running them but stating Do I want to offer free shipping with "false" but it doesn't work.
    /QUOTE]

    Reasonably Knowledgeable Guess.

    I had the same problem. I still don't have shipping set the way I want it, but:

    I was showing free shipping in the shopping cart side box, either offering it or telling the user that they could order more stuff and get it.

    The answer is in the Admin Section under "Order Total" in the Modules menu.

    Select the Shipping module.

    Either 'REMOVE" the module all together, which kills the message in the shopping cart sidebox outright, or;

    Set the "Allow free Shipping" to TRUE, which, paradoxically, will turn off the function. If this module is enabled, then the sense of the "Allow Free Shipping" flag is reversed. If you set it to FALSE it WILL display the free shipping. If you set it to TRUE it WILL NOT. I believe this is a bug and am looking into the code to see if I can reverse the behavior.

    At least that is the case on my system ZC v1.3.7 with the SuperOrders package and some other extensions installed.

    Go figure.

    Your mileage may vary.

    Larry

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,711
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    6

    Default Re: Free Shipping offered even though all free modules switched off!

    What shipping modules are you using?

    Make sure you only have installed the modules you use and if not using something, click the Remove button so it is not installed ...

    Have you an URL that we can peek at that would show a Product that is coming up with Free Shipping that you do NOT have set for Free Shipping?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6
    Join Date
    Mar 2006
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    bug Re: Free Shipping offered Bug Report - Fix

    OK, Zenners, here's a patch to make the sidebox say the right thing:

    Go find the file:

    catalog/includes/templates/[your_style]/sideboxes/tpl_shopping_cart.php

    go to line 53 which should read:

    if ($free_ship_on == 'false') {

    Change it to read:

    if ($free_ship_on == 'true') {

    and save.

    This will get the sidebox to display the free shipping only if it is enabled.

    Larry

  7. #7
    Join Date
    Dec 2005
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    Default Re: Free Shipping offered even though all free modules switched off!

    My issue isn't with a sidebox, simply that the cart is offering free shipping on orders over £35 during the checkout process.

    Well, I've tried:

    • "removing" the module
    • "enabling" the module setting it to false
    • "enabling" the module setting it to true (no data)
    • changing the order of the modules
    • deleting the freeoptions file from includes/modules/shipping and includes/languages/english/modules/shipping/
    • overwriting the files from 1.3.5

    In all cases the free shipping still exists as an option!

    shaggydogcrafts.com
    Craft Materials and Crafty Ideas

    harrisonwalton.info
    Colourful, contemporary tiaras & crowns

    fancyface.co.uk
    Face Painting in Thanet, Kent

  8. #8
    Join Date
    Dec 2005
    Posts
    154
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    Default Re: Free Shipping offered even though all free modules switched off!

    http://www.shaggydogcrafts.com/index...roducts_id=489

    This product is not supposed to offer free shipping. It has a weight of 4.08kg and is over £35

    I am running MZMT which worked yesterday. I would also like to offer free downloads (virtual items with no weight) but for the sake of this error have disabled anything free.

    It hasn't helped... Orders over £35 are still offered free.
    Last edited by Bryony; 1 Mar 2007 at 09:11 AM.
    shaggydogcrafts.com
    Craft Materials and Crafty Ideas

    harrisonwalton.info
    Colourful, contemporary tiaras & crowns

    fancyface.co.uk
    Face Painting in Thanet, Kent

  9. #9
    Join Date
    Mar 2006
    Posts
    25
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    0

    customer issue Re: Free Shipping offered even though all free modules switched off!

    Well, this may sound obvious as a rock, but just in case..

    ...have you tried flushing the cache on the browser?

    I have on occasion been trying to debug behavior that was stuck in the browser cache. I doubt this is the case, but it's worth making sure.

    Larry

  10. #10
    Join Date
    Dec 2005
    Posts
    154
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    help question Re: Free Shipping offered even though all free modules switched off!

    I got all excited when I read your suggestion - it wouldn't be the first time I'd been caught out with that one... but it didn't work this time

    Got any more ideas?
    shaggydogcrafts.com
    Craft Materials and Crafty Ideas

    harrisonwalton.info
    Colourful, contemporary tiaras & crowns

    fancyface.co.uk
    Face Painting in Thanet, Kent

 

 
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