Thread: New Orders Help

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  1. #1
    Join Date
    May 2006
    Posts
    8
    Plugin Contributions
    0

    Default New Orders Help

    Hey,

    Right, the problem is that when a customer orders a product and pays for it via paypal etc, I get no notification from MY site, only from paypal stating that the payment went through.

    On my admin page under new orders nothing comes up. Also if i click on the customer that brought it - again nothing comes up.

    Due to this problem i dont know what item each customer has brought and it's causing a lot of problems.

    On a side note - the product number does not decrease when a customer has brought one of them.

    Im NOT using the lastest version but the older one.

    Hope im not too confusing

    Thanks a lot,
    Samantha

  2. #2
    Join Date
    Oct 2004
    Location
    Southport, UK
    Posts
    4,237
    Plugin Contributions
    20

    Default Re: New Orders Help

    Check your settings in admin > configuration >Email options
    Development Manager @ JSWeb Ltd
    Over 15 years with Zencart

  3. #3
    Join Date
    Apr 2004
    Location
    UK
    Posts
    5,821
    Plugin Contributions
    2

    Default Re: New Orders Help

    Did you view Dr.Byte's latest post re paypal
    at http://www.zen-cart.com/forum/showth...ghlight=paypal
    hopefully you have latest zencart 1.37 release??

  4. #4
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: New Orders Help

    you need to look in the WIKI for the paypal settings,
    there are a few things that need to be set just right for IPN to work,

    1 is that you have to make sure that you are using the default email address for paypal in the paypal module, also you must make sure that they are case equal,
    Red red and RED are all different for the IPN
    Zen cart PCI compliant Hosting

 

 

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