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  1. #1
    Join Date
    Sep 2006
    Location
    West of Ireland
    Posts
    174
    Plugin Contributions
    0

    Default Some orders not being recorded!!!

    every now and then, an order will seemingly continue as normal, and we receive notification from paypal
    that a payment has been received, but zcart does not record the order at all it seems. no order notification email, no invoice , no increment of customer order total, nada. we tried trawling through the database using the IDs from the paypal email, but nothing.

    it only seems to happen with one or two orders every now and then, usually they are over €100.

    if anyone has a solution for this, please let me know as it is very inconvenient and bad for business.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Some orders not being recorded!!!

    Make sure that you have the latest patch for the 21st ...

    http://www.zen-cart.com/forum/showthread.php?t=56216
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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