EXTRA CC ORDER info = $EMAIL_MESSAGE_HTML

**MeltDown** · 11 Apr 2007, 11:11 AM

Originally Posted by jettrue

If you change to classic template, does the issue still occur? I really doubt its template related, but you never know.

Have you checked the settings under Configuration, Email Options in your admin, as compared to sites that you've done that do not have this issue?

And last but not least (I'm sure you've done this) but a search in the forum for $EMAIL_MESSAGE_HTML yields some results.

So as not to cause any more problems, I wanted to confirm something first: If I go to admin/tools/Template Selection and switch to the classic template for testing purposes, I can then just switch back to Apple Zen without any ramifications, correct?

Thanks - Tim

**MeltDown** · 11 Apr 2007, 11:27 AM

Question: In the "How does the HTML email template system work?" document there is a TEMPLATE SYSTEM KEYWORDS MATRIX list that associates key words that are replaced with active HTML by the various modules with their active HTML counterpart. What I don't see on that list is [EXTRA CC ORDER info] and it's association. Why is that?

**MeltDown** · 11 Apr 2007, 11:59 AM

I have a partial resolution: A modified version of header_php.php in includes/modules/pages/checkout_process was stopping the Order Confirmation from generating properly.

I've yet to locate the culprit behind the [EXTRA CC ORDER info] - $EMAIL_MESSAGE_HTML issue but more than likely it is module-related as well. I'm having a more difficult time tracking it down as the $EMAIL_MESSAGE_HTML keyword is more generic.

**DrByte** · 12 Apr 2007, 07:10 AM

Originally Posted by MeltDown

Question: In the "How does the HTML email template system work?" document there is a TEMPLATE SYSTEM KEYWORDS MATRIX list that associates key words that are replaced with active HTML by the various modules with their active HTML counterpart. What I don't see on that list is [EXTRA CC ORDER info] and it's association. Why is that?

Have you customized the cc.php payment module in some way ?

**MeltDown** · 12 Apr 2007, 08:33 AM

Originally Posted by DrByte

Have you customized the cc.php payment module in some way ?

YES!!!! Great call, Doc!

It doesn't seem that I did alter that page because a copy of it would then normally be in a test file. However because I have absolute faith in your hunches, I re-uploaded that file and the problem has been resolved.

Thank you very much doc, Jade and Tony for your help - This one really had me concerned - Tim