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  1. #1
    Join Date
    Mar 2007
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    17
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    Default Canada Post Module

    The site only offers 2 forms of shipping. Canada Post and Free Shipping.
    I installed the Canada Post module and did a few test runs comparing the results to Canada Posts online rate calculator. All seems fine .. except for a "fuel surcharge" not showing in the calculated rate. No biggie.

    Where things start to get weird is when I add a "free shipping" item to the cart in addition to the item using CP. On Step 1 I get "Canada Post (2 box(es) to be shipped)" and the shipping total is now $10.00 more. I changed the product detail in the admin panel to 0 weight and 0 dimensions for that item ... but nothing changes.

    If I remove the item that has a shipping charge I still get the Canada Post shipping details on the checkout page... even though Free Shipping only has been configured.

    How do I correct this?

    B

  2. #2
    Join Date
    Mar 2007
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    Default Re: Canada Post Module

    something? anything?

    I need help with this ... as I've looked through over a hundred pages of the forum and can't seem to find a definitive answer

    could someone at least point me in the right direction ...

    as a side note: if this falls under "this question has been asked a hundred times before" why doesn't someone "pin" or "sticky" these seemingly redundant questions? To go back some 50+ pages dated 2 years ago to find an answer that may or may not work depending on the version or to not find an answer at all seems a little absurd.

    This is my second post that has gone unanswered ... I have no idea why I'm getting zero responses ... I try to be as succinct as possible, I don't use foul language, I think that my questions are viable ...

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Canada Post Module

    How is the Free Shipping Product free?

    Is this by weight? As in ... is products_weight 0
    Linda McGrath
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  4. #4
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    Default Re: Canada Post Module

    Quote Originally Posted by Ajeh View Post
    How is the Free Shipping Product free?

    Is this by weight? As in ... is products_weight 0
    Maybe I'm missing something here ... but ... the module freeshipper is enabled and then the product is designated "Yes, Always Free Shipping".

    Is this not right?

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Canada Post Module

    There are a few ways to do Free Shipping ...

    0 weight and the setting 0 weight is Free Shipping in the Shipping/Packaging setting ...

    Always Free Shipping ...

    And both cases you should have loaded the Free Shipping freeshipper ...

    The Canada Post appears to count the quantity of items as the number of boxes ... so that qty 11 on a Product (free shipping or not) and quantity 1 of a Product of weight is coming up as 12 boxes ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  6. #6
    Join Date
    Mar 2007
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    Default Re: Canada Post Module

    I just got off the phone with CP tech support and was told that the problem is with the shopping cart and/or module.

    They told me that there should be some way to keep the CP module from handling an item that is designated as free shipping. Something like
    If {item_shipping="free" do NOTHING} (I never professed to be a PHP wizard, but you get the idea).

    In other words, completely ignore that item when flagged as free shipping.

    So .. I really haven't resolved anything at this point and can't put the store online until I do so ...

 

 

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