Thread: email problem

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  1. #1
    Join Date
    Apr 2007
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    Idea or Suggestion email problem

    my customer can receive welcome email when register.but admin and customer cant recieve Order Confirmation email.
    I have checked configuration->email options:
    and cant find the error.

    I dont know where to check this .hope someone could help me!
    thanks!

  2. #2
    Join Date
    Sep 2006
    Posts
    405
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    0

    Default Re: email problem

    Hi..
    not sure if I can help, pretty new here, but can you show how your e-mail options are configured?

    I had also some problems with e-mails receiving/sending and it was
    E-Mail Transport Method. I tried them all out untill one was working...
    Just an idea...

    Regards,
    Kruna

  3. #3
    Join Date
    Jan 2004
    Posts
    66,373
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    Default Re: email problem

    Here's an Email Troubleshooting FAQ which may help you sort things out:
    http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

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