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  1. #1
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    Default DHL Mod - Incorrect Weight

    I recently installed DHL/Airborne module and it seems to work fine. Sometimes it's not picking up the correct weight. Is there a know issue in this module related to weight?

  2. #2
    Join Date
    Sep 2003
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    Default Re: DHL Mod - Incorrect Weight

    Have you determined under what conditions it does not pick up the right prices?

    Certain Products? Weights? etc.?
    Linda McGrath
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  3. #3
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    Default Re: DHL Mod - Incorrect Weight

    I did some experimentation with it by adding different quantities of different products and it is basically rounding off the total weight to the nearest lbs. So if I have total weight of 3.7 lbs then it is round it up to 4lbs and if I have total weight of 3.1lbs then it is rounding it down to 3lbs. Is this how DHL works?

  4. #4
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    Default Re: DHL Mod - Incorrect Weight

    What are your settings in Shipping/Packaging/
    Linda McGrath
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  5. #5
    Join Date
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    Default Re: DHL Mod - Incorrect Weight

    Tare is 0:0.

    My USPS shipping module works great and displays the correct weight.

 

 

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