Thank you to all who have posted on the forums! It is by reading A LOT that I was able to build and customize my store. So far, it has been great and a huge improvement from what I had previously.
Now, I have received a strange customer order and I can't figure out how it could have happened. The customer information came in without required registration info: no birthdate, and no telephone number. On the order itself, the customer selected a payment option which was not available: check/money order.
I have PPEC installed with latest updates and it is working great. I have tested everything out and have discovered no problems. I was unable to duplicate the suspicious order.
The check/money order module was installed but not enabled. I have since removed it even though it does not show up during checkout. The only other installed module that has proven problematic is the google-analytics, but it is not interfering with anything as far as I can tell.
I cancelled the order, but would still like to know how this could have happened?
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