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  1. #1
    Join Date
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    Default need advice on Live Help, PHP Live etc., please...

    Hi all,

    I would like to what is the difference between:
    PHPLive!
    Help Center Live Sidebox
    Crafty Syntax Live Help
    and
    Live Help Sidebox

    Do they all work for v1.3.7?
    Do I need to buy additional services to make the Help Center work, like e.g. PHP Live! cost money or is it another PHP Live!?

    I am a little bit confused and dont know which one to chose.

    Thanks for any advice.

    Best regards,
    kruna

  2. #2
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Any advice?

    Or is it that I am in the wrong topic?

    Thanks,
    Kruna

  3. #3
    Join Date
    Feb 2004
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    Georgia, USA
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Quote Originally Posted by Kruna View Post
    Any advice?

    Or is it that I am in the wrong topic?

    Thanks,
    Kruna
    Yes! They all work with ZC 1.3.7. You can see Crafty Syntax Live Help on our site. Help Center Live is very clean and comes with an integrated osTicket as well but is not as robust as Crafty Syntax (Version 3.0 is due soon).

    PHPLive cost money but it also has better support. If you're going for a paid version skip everyone on your list and purchase PerlDesk (excellent).

    You can go to the website and check each out, use the demo or install it on your test site to see what you like or don't like.

  4. #4
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Thank you very much for response and for advice...

    Well actually I wouldnt like to go for a paid version, if there is anything free, would be better...so I will then decide between the two. The thing is I dont have a test site and I dont know how to create one...

    Thanks a lot.

    Best regards,
    kruna

  5. #5
    Join Date
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Quote Originally Posted by Kruna View Post
    Thank you very much for response and for advice...

    Well actually I wouldnt like to go for a paid version, if there is anything free, would be better...so I will then decide between the two. The thing is I dont have a test site and I dont know how to create one...

    Thanks a lot.

    Best regards,
    kruna
    Between the free ones I prefer Crafty Syntax but honestly you can't go wrong with either one. They each have their pros and cons it's a matter of preference.

    Did you install Zen Cart yourself?

  6. #6
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    Default Re: need advice on Live Help, PHP Live etc., please...

    No..I didnt install it by myself. I started from scratch concerning ZenCart and getting more and more familiar with it, but still not enough familiar to know how installations, etc. work. I would like to have a test site, so I could try things out...because:

    Learning by doing...!!!

    Thanks a lot.

    Regards,
    Kruna

  7. #7
    Join Date
    Apr 2007
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    Default Re: need advice on Live Help, PHP Live etc., please...

    I just installed ChatStat on my 1.3.7 site -- download it at www.chatstat.com It works great and is free for up to two operators. Took about 5 minutes to install (it's just a few lines of code).


    I like the fact that it shows visitors when your online/offline, PLUS it notifies you when someone is on your site. Very cool stuff, especially since it's FREE.

  8. #8
    Join Date
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Thank you very much for the tip.....I will check it out...
    It is always good to know about more options...

    Regards,
    kruna

  9. #9
    Join Date
    Dec 2008
    Location
    San Fran
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    Default Re: need advice on Live Help, PHP Live etc., please...

    Quote Originally Posted by sdc888 View Post
    I just installed ChatStat on my 1.3.7 site -- download it at www.chatstat.com It works great and is free for up to two operators. Took about 5 minutes to install (it's just a few lines of code).


    I like the fact that it shows visitors when your online/offline, PLUS it notifies you when someone is on your site. Very cool stuff, especially since it's FREE.
    Looks as though it's not free anymore, too bad cuz it looks awesome!!!

 

 

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